What are the responsibilities and job description for the Home Appliance Systems Troubleshooting Technician position at Sears Appliance Repair?
Join a Team on a Mission
At Sears Home Services, we keep households running. We’re seeking a technician who’s energized by complex diagnostics, enjoys customer interaction, and takes pride in restoring essential appliances to peak performance.
Imagine This
A call comes in: a family’s refrigerator isn’t cooling, and dinner plans are on hold. You arrive with the right tools, quickly pinpoint the issue, repair it, and offer tips to prevent future problems. Relief and gratitude follow—you just made their day. That’s the kind of impact you’ll have, every day.
Role Highlights
- Perform in-home diagnosis and repair of refrigerators, washers, dryers, dishwashers, and microwaves
- Deliver outstanding, respectful customer service and clear explanations
- Recommend practical solutions and services that support long-term reliability
- Maintain accurate parts inventory and a clean, organized service vehicle
Earn, Learn, and Grow
- Competitive pay: $21–$24/hr based on experience and certifications
- Performance bonuses and sales incentives
- Company vehicle, uniforms, specialty tools, phone, and technology provided
- Comprehensive medical, dental, vision, and 401(k) match
- Up to $4,000 annually toward dependent healthcare coverage
- Paid training from an industry-leading program
- Year-round work and strong career stability
- Mentorship and career growth opportunities
What You’ll Need to Succeed
- Mechanical aptitude with a knack for troubleshooting
- EPA Type I or Universal Certification
- Valid driver’s license
- Comfort working in a physically active environment (lifting and moving equipment as needed)
- Appliance repair experience preferred
- Strong communication and customer service strengths
Core Technical Knowledge
- HVAC/R Systems
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
Why You’ll Love the Work
- Independence in the field with the backing of a trusted brand
- Active, hands-on problem-solving—no office chair required
- Clear career pathways supported by training and mentorship
Benefits:
Employee Discounts, Vacation & Paid Time Off, Health Insurance