What are the responsibilities and job description for the Help Desk Analyst position at Seaglass Technology Partners, LLC?
Overview:
Help Desk Analyst supports employees by fixing hardware and software issues, assisting users through remote support tools, and helping maintain efficient computer systems. This role also requires strong communication and customer service skills, accurate documentation, and the flexibility to support multiple teams and technical needs.
Title: Help Desk Analyst
Duration: 12 months
Shift Schedule:
- Saturday-Wednesday with Thursdays/Fridays off
- Remote expect for onsite every other Wednesday
Top Skills:
- Minimum 1-year experience in a similar role
- Strong customer service skills
- Experience with Active Directory and/or Azure
Requirements for Submission:
- Resume
- R2R
- Cover Letter