Email & Community Coordinator

Company Description

Outdoor adventure connects and strengthens us

That's what we believe at Sea to Summit. For more than 35 years we've been designing gear that helps people adventure with confidence. From ultralight sleeping mats trusted on Everest expeditions to dry bags built for Kimberley kayak crossings. Headquartered in Perth, we're a global outdoor brand with operations across Australia, China, the US, Germany, Switzerland and Sweden, and our gear is sold in more than 60 countries.

We're looking for an Email & Community Coordinator to join our e-commerce team on a permanent basis. This role reports to the Global Digital Marketing Sr. Manager and works closely with the Director of E-Commerce on channel alignment for B2C communications. If you love driving engagement, retention, and brand affinity through a well-executed email calendar and an emerging community strategy that spans product seeding, influencer partnerships, and consumer listening we'd love to hear from you!

Job Description

• Own the B2C and B2B email calendar — strategy, planning and execution across campaigns, product launches and the trading calendar
• Build, deploy and optimise campaigns and automated flows in Klaviyo, including segmentation and list health
• Drive continuous improvement across open rates, click-through, conversion and revenue attribution
• Own the monthly B2B retailer newsletter (Trail Tales)
• Manage the product seeding program — coordinating requests, fulfillment and follow-through with creators and brand advocates
• Oversee day-to-day influencer partnerships, tracking deliverables and maintaining relationships
• Monitor consumer sentiment across key channels and surface insights to inform content and marketing decisions
• Bring a point of view on building a more structured community program — advocacy, UGC and consumer engagement

Qualifications

• Bachelor's degree in Marketing, Communications, or related discipline.
• 2–4 years of experience in email marketing, digital marketing, or a related role.
• Hands-on experience with Klaviyo or a comparable email platform required.
• Experience with influencer or community programs a plus.
• Comfortable working cross-functionally across marketing, sales, and e-commerce teams in a lean environment.
• Outdoor industry experience or genuine enthusiasm for outdoor gear preferred.

Additional Information

This is a full-time, hybrid position; located in Broomfield, Colorado. This position comes with a comprehensive benefits package which includes health insurance (medical, dental, vision), retirement match, EAPs, paid time off, community service leave, paid holidays, wellness stipend, gear allowance, and some other great perks. 

Equal Opportunity Employer

Sea to Summit is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

NOTE: This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. The successful candidate will be expected to perform all functions from administrative processing to leading change initiatives.