What are the responsibilities and job description for the Host / Hostess - The Sea Pines Beach Club (PT) position at Sea Pines Resort?
Position Summary:
The Host/Hostess at The Beach Club at The Sea Pines Resort serves as the welcoming face of our premier oceanfront dining experience. This role is responsible for creating a warm, polished, and memorable first impression for every guest. The Host/Hostess manages reservations, guest flow, and seating while delivering attentive, personalized service that reflects the resort's luxury standards and coastal hospitality.
Key Responsibilities:
Qualifications:
Physical Requirements:
Work Environment:
Core Competencies:
Why Join The Sea Pines Resort?
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Host/Hostess at The Beach Club at The Sea Pines Resort serves as the welcoming face of our premier oceanfront dining experience. This role is responsible for creating a warm, polished, and memorable first impression for every guest. The Host/Hostess manages reservations, guest flow, and seating while delivering attentive, personalized service that reflects the resort's luxury standards and coastal hospitality.
Key Responsibilities:
- Greet guests promptly with a warm, friendly, and professional demeanor upon arrival and departure
- Manage reservations, waitlists, and seating assignments efficiently
- Escort guests to tables and provide menus
- Maintain an accurate seating chart to support service flow and table turnover
- Communicate effectively with servers, management, and kitchen staff regarding table status and guest needs
- Answer phones, take reservations, and respond to guest inquiries
- Maintain cleanliness and organization of the host stand and entrance area
- Anticipate guest needs and accommodate special requests when possible
- Address guest concerns professionally and escalate when necessary
- Uphold The Sea Pines Resort service standards at all times
Qualifications:
- Previous hospitality, hosting, or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Professional appearance and demeanor
- Strong organizational and multitasking skills
- Positive, guest-focused attitude
- Flexible schedule including evenings, weekends, and holidays
Physical Requirements:
- Ability to stand and walk for extended periods
- Ability to lift up to 15 lbs occasionally
- Comfortable working in indoor and outdoor environments
Work Environment:
- Upscale, oceanfront dining setting within a luxury resort
- Fast-paced, guest-focused atmosphere
- High level of interaction with guests and team members
Core Competencies:
- Guest Service Excellence
- Communication Skills
- Organization and Time Management
- Professionalism
- Teamwork
Why Join The Sea Pines Resort?
- Work in a premier, award-winning coastal destination
- Supportive and team-oriented culture
- Opportunities for career growth and development within resort operations
- Be part of delivering memorable guest experiences in a beautiful beachfront setting
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.