Bartender / Lead -

The Inn & Club at Harbour Town | The Sea Pines Resort

Position Overview

The Bar Lead at The Inn & Club at Harbour Town plays a dual role as both a hands-on service professional and an operational leader. This position is responsible for overseeing bar and poolside beverage operations while delivering refined, anticipatory service in alignment with Forbes Travel Guide Four-Star standards.

As a visible leader on the floor, the Bar Lead ensures consistency in execution, elevates team performance, and creates a seamless, engaging guest experience across all beverage outlets.

Key Responsibilities

Luxury Service & Guest Experience

• Deliver Forbes Travel Guide Four-Star service standards in every interaction
• Provide anticipatory, personalized service with polished communication and professional presence
• Engage guests with confidence, offering tailored recommendations on cocktails, wine, and beverages
• Resolve guest concerns promptly and professionally, ensuring full satisfaction

Bar Operations & Execution

• Prepare and serve craft cocktails, wine, beer, and specialty beverages with precision and consistency
• Maintain expert knowledge of spirits, wine varietals, beer selections, and seasonal offerings
• Ensure bar and poolside areas are impeccably clean, organized, and presentation-ready at all times
• Monitor and enforce responsible alcohol service in accordance with South Carolina laws

Leadership & Team Development

• Lead by example through active participation in service during all shifts
• Coach, mentor, and support bartenders and service staff to maintain luxury service standards
• Reinforce Forbes standards, including Courtesy & Manners, Efficiency & Flow of Service, and Professionalism
• Assist with training, onboarding, and ongoing development of team members

Operational Excellence

• Oversee daily bar setup, service flow, and closing procedures
• Manage inventory levels, assist with ordering, and ensure proper product handling to minimize waste
• Maintain accuracy in POS transactions, cash handling, and financial accountability
• Collaborate with culinary and service teams to ensure seamless food and beverage delivery
• Support special events, private functions, and VIP guest experiences with discretion and elevated execution

Qualifications

• Minimum 2 years of bartending experience in a luxury or upscale hospitality environment
• Prior leadership or supervisory experience preferred
• Strong knowledge of mixology, wine, beer, and beverage presentation
• Excellent communication, organizational, and guest engagement skills
• Proven ability to lead while maintaining hands-on service standards
• Flexible availability, including evenings, weekends, and holidays
• TIPS or ServSafe Alcohol certification preferred (or willingness to obtain)

Forbes Service Culture Expectations

This role directly supports the following Forbes Travel Guide classifications:

• Courtesy & Manners
• Efficiency & Flow of Service
• Professionalism
• Food & Beverage Execution Excellence

Why Join Us

Join a Forbes Four-Star team where service is intentional, personalized, and consistently elevated. This role offers the opportunity to blend leadership with craft expertise in one of Hilton Head Island’s most prestigious luxury settings.

Benefits & Perks

• Competitive compensation
• Health, dental, vision, and life insurance (after 60 days)
• 401(k) with company match and profit sharing (eligibility requirements apply)
• Complimentary golf (space available; cart fee applies)
• Discounted room rates for employees and family
• Resort-wide discounts on dining, retail, and activities
• Access to fitness, tennis, and golf amenities
• Employee events and recognition programs
• Referral program and preferred pricing for the RBC Heritage

Our Commitment

At The Sea Pines Resort, we are committed to fostering a culture of excellence, professionalism, and genuine hospitality. Every team member plays a vital role in maintaining our Forbes Four-Star distinction and delivering memorable guest experiences.