Dental Insurance Coordinator

Advanced DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! 

Overview

The Dental Insurance Coordinator position requires a highly motivated, solution-oriented person who can multitask various objectives simultaneously. A deep working knowledge and understanding of dentistry: treatment planning, sedation cases, and all specialties of dentistry, coupled with the ability to effectively communicate how one relates to the other is a must.

Schedule: Monday - Thursday 8:30am-6pm, Friday 7:30am-3pm

Salary: $20.00 to $25.00 / hour

Duties & Responsibilities

• Advanced understanding of insurance administration.
• Experience with dental accounts receivable and knowledge of balances in account ledger.
• Preparing invoices and handling account inquiries on designated billing phone line.
• Maintaining collections schedule (30-60-90) and submitting required documentation to collections agency. Experience with third-party financing companies, processes, and applications.
• Coordinating the schedules of multiple providers in order to effectively/efficiently service to all anesthesia/sedation patients.
• Consulting with patients’ physicians in order to optimize patients for their upcoming surgeries to support positive long-term prognoses.
• Managing patient accounts for all anesthesia/sedation patients.
• Submission of medical coverage for all eligible anesthesia cases, as needed.
• Other duties and responsibilities as needed.

Required Skills/Abilities 

• Strong communication and interpersonal skills, and the ability to connect with patients in a kind and professional manner.
• Ability to multitask to work effectively in a fast-paced, patient-focused environment, that requires analyzing, communicating, and maintaining large amounts of data.
• Knowledge of dental procedures and codes, sedation techniques, terminology, and the use of dental operating software, as well as financial details of said procedures.
• Experience with third-party financing companies, processes, and applications.
• Knowledge, understanding, and adherence to PHI and HIPAA laws and regulations. 
• Proficient with Microsoft Office Suite, specifically with Excel, and Google Sheets.
• Exceptional attention-to-detail and organizational skills.
• Exceptional written and verbal communication skills.
• Conflict resolution and problem solving skills.
• Eaglesoft experience required.

Education and Experience 

• High School Diploma or equivalent.
• Prior experience in a fast-paced dental office presenting intricate anesthesia and sedation cases and the corresponding financial needs required.
• Customer Service experience.

Physical Requirements 

• Prolonged periods sitting at a desk and working on a computer. 
• Prolonged periods of periods of standing and bending.
• Must be able to lift <15 pounds at times.

Benefits for Part-Time Employees*

• PTO, paid holidays, office closure days
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• And Many More!

*Benefits subject to change and eligibility

Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”

• Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
• Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. 
• Communication – Set clear expectations and feedback to our patients and team members.
• Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.