What are the responsibilities and job description for the Dental Adminstrator/ Insurance Coordinator position at Northshore Prosthodontic Associates?
Overview
We are seeking a dedicated and detail-oriented Dental Administrator/Insurance Coordinator to join our team. This vital role involves managing administrative functions within a dental practice while ensuring efficient insurance processing and claims management. The ideal candidate will possess strong organizational skills, comprehensive knowledge of dental billing and coding, and a commitment to providing exceptional customer service. This position offers an opportunity to contribute to a well-organized, patient-focused environment by streamlining administrative workflows and optimizing insurance reimbursements.
Duties
- Manage patient scheduling, appointment confirmations, and follow-up communications to ensure smooth daily operations.
- Process dental insurance claims accurately using appropriate coding systems such as CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding standards.
- Prepare and send professional treatment letters, follow up on outstanding treatment plans.
- Verify patient insurance coverage, benefits, and eligibility prior to procedures to facilitate seamless billing processes.
- Prepare and submit detailed dentalclaims using billing software integrated with EDR (Electronic Dental Records).
- Follow up on unpaid or denied claims through healthcare claims management practices to maximize reimbursement rates.
- Maintain comprehensive dental records and ensure compliance with privacy regulations while managing documentation related to treatments, billing, and insurance correspondence.
- Provide excellent customer service by addressing patient inquiries regarding billing, insurance coverage, and payment options in a professional manner.
Experience
- Prior experience in a dental office setting with a focus on dental administration is required.
- Demonstrated proficiency in dental coding including DRG, CPT coding, ICD-9, ICD-10, and ICD coding standards.
- Strong knowledge of dental insurance policies, benefits verification, and dental claims management processes.
- Familiarity with dental billing software, EMR/EHR systems, and Microsoft Office applications is essential.
- Experience handling dental collections and managing accounts receivable is highly desirable.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Exceptional communication skills for interacting professionally with patients, insurance providers, and team members.
Join our team as we deliver outstanding dental care through efficient administration and expert insurance coordination!
Pay: $35.00 - $40.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k)
Work Location: In person
Salary : $35 - $40