Sleep Apnea Coordinator Assistant

Federici Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!  

Overview 

We are looking for a motivated, resourceful, customer-driven Sleep Apnea Coordinator Assistant to join our dental team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily by the Sleep Apnea Coordinator and management staff.  

Willing to train the right candidate. 

Schedule: Monday 8am-4pm, Tuesday 8am-4pm, Wednesday 8am-2pm, Friday 8am-2pm

Duties/Responsibilities  

• Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly, including scanning/uploading charts in software system. 
• Schedule and confirm sleep apnea patient appointments to maximize the provider schedules, and ensure they meet insurance requirements and medical necessity criteria. 
• Collaborate with referring offices. 
• Present treatment plans and financial responsibilities effectively to patients. 
• Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. 
• Track orders for oral appliances and coordinate timely appointments for patients. 
• Monitor inventory and incoming/outgoing medical equipment. 
• Maintain a positive and professional image, both individually and within the workspace. 
• Consistently meet the expectations of the Sleep Apnea Coordinator, Practice Management Team, and practice needs. 
• Monitor social media as needed. 
• Other assigned duties and responsibilities by management. 

• Medical/dental office experience preferred, but not required 
• Sleep Apnea experience preferred, but not required 
• Dentrix experience strongly preferred  
• Excellent oral and written communication skills  
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures  
• Facility with Microsoft Office and dental practice management software  
• Positively contribute to a respectful and collaborative working environment with coworkers  
• Facilitate patient comfort, care and satisfaction consistently  
• Willingness to advance skills through continuing education opportunities  
• Present to work during scheduled shifts   
  

Education 

• High School Degree  

Physical Requirements   

• Prolonged periods sitting at a desk and working on a computer   
• Prolonged periods of standing and bending 
• Must be able to lift <15 pounds at times  

• PTO, paid holidays, office closure days
• Dental allowance
• Uniform allowance, as needed
• 401(k) Eligibility
• And Many More!

*Benefits subject to change and eligibility

Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”   

• Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.   
• Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.    
• Communication – Set clear expectations and feedback to our patients and team members.   
• Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.