Store Manager

Position Overview

Northern Tier, located in Ely, MN, is seeking a dedicated Store Manager to oversee the daily operations of our store to ensure cost-effective and quality Store/Field Operations. As a vital member of our team, the Store Manager will play a crucial role in advancing our mission by ensuring that our store not only meets but exceeds its established sales goals in support of the Scouting America sales strategy. This position will involve managing staff, optimizing store processes, and enhancing the customer experience while promoting our initiatives. You will be responsible for the effective management of all store functions, including sales, inventory, marketing, and staff development. The Store Manager will report directly to the Manager of Support Operations and will collaborate closely with them to implement strategic initiatives and enhance operational efficiencies. If you are enthusiastic about making a difference and have the experience required to drive success in a retail environment, we welcome your application to join our mission-driven organization.

Responsibilities

• Schedules, trains, and supervises employees to provide customer service to meet established sales goals.
• Supervises employees to maintain a clean, organized, and stocked store.
• Creates and receives orders into the POS system using current policies and procedures.
• Safeguards cash and inventory using current policies and procedures.
• Completes all paperwork and reports in a timely and accurate manner.
• Opens and closes the store using the prescribed policies and procedures.
• Manages e-commerce sales and systems.
• Operates the store within budgeted guidelines to meet profit goals.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Retail operations, including inventory management, merchandising, and customer service; financial reporting and budgeting; legal and compliance regulations relevant to retail operations; point-of-sale (POS) systems and other relevant software.
• Skill in: Developing and implementing successful retail sales strategies; problem-solving and decision-making; time management and organization; budgeting and financial management; leadership and communication.
• Ability to: Lead, motivate and coach employees to achieve sales goals; delegate tasks and set priorities; handle pressure and work effectively in a fast-paced environment; multitask and meet deadlines; maintain confidentiality and discretion.

Qualifications

• Minimum of two (2) years of experience in ­­­­­a retail management role.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.