What are the responsibilities and job description for the Experienced Customer Interaction Specialist position at Scott Cantrell - State Farm Agent?
Our Company Culture
At Scott Cantrell State Farm Agency, we value innovation, customer satisfaction, and teamwork.
We are a dynamic and forward-thinking player in the insurance industry, seeking energetic and customer-focused individuals to join our team as Customer Service Representatives.
In this role, you will be responsible for engaging with customers through various communication channels, providing friendly and efficient assistance with policy inquiries and claims, and utilizing digital tools and platforms to connect with a younger demographic.
Responsibilities:
- Deliver exceptional customer experiences through various communication channels
- Assist customers with policy inquiries and claims in a friendly and efficient manner
- Utilize digital tools and platforms to connect with a younger demographic
Requirements:
- Strong communication and interpersonal skills
- Familiarity with digital communication tools and platforms
- Ability to work in a team environment
What We Offer:
- Competitive base salary with performance-based incentives
- Comprehensive benefits package, including health insurance and retirement plans
- Fun and inclusive work environment with team-building events
