What are the responsibilities and job description for the Customer Service Representative Position position at Scott Cantrell - State Farm Agent?
About Scott Cantrell State Farm Agency
We are a dynamic and forward-thinking player in the insurance industry, seeking energetic and customer-focused individuals to join our team.
As a Customer Service Representative, you will be at the forefront of delivering an exceptional customer experience. Engaging with customers through various channels, including phone, email, and chat, you will provide friendly and efficient assistance with policy inquiries, updates, and claims.
You will utilize digital tools and platforms to connect with a younger demographic, leveraging your tech-savviness to deliver a seamless experience.
Key Responsibilities:
- Engage with customers through various communication channels
- Provide friendly and efficient assistance with policy inquiries and claims
Requirements:
- Tech-savvy individual with familiarity with digital communication tools
- No prior customer service experience required
- Willingness to obtain relevant insurance licenses (training provided)
Perks:
- Competitive base salary with performance-based incentives
- Comprehensive benefits package, including health insurance and retirement plans
- Fun and inclusive work environment with team-building events
