Compliance Specialist

Scott & Associates, P.C., operating in partnership with S&A Legal Management Services, Inc., is a legal recoveries organization committed to providing exceptional legal representation to industry clients.

We pledge to provide distinctive quality and unparalleled service. Each employee is essential to fulfilling our mission and achieving our vision through hard work, dedication, and collaborative spirit.

Position Summary 

The Compliance Specialist provides administrative assistance to support the goals of the compliance department.   

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Assigns monthly training assist employees with all training related inquires
• Prepares compliance audit data by compiling and analyzing internal and external information.
• Supports departments by collecting and coordinating internal compliance data with auditors and internal auditing for various departments.
• Provides administrative support by implementing systems, procedures, and policies; completing projects in support of compliance auditors.
• Answers compliance related questions and responds to compliance related requests.
• Evaluate complaints and determine appropriate action based on Client Work Standards.
• Assist in reporting complaints and resolution to appropriate agencies. 
• Coordinator/Specialist/Analyst designation based on experience and complexity of assigned tasks

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment 
• Minimum of two years' general office, outbound call center, call monitoring, or quality assurance experience
• Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage
• Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research
• Ability to multi-task and manage time effectively
• Ability to be flexible to adapt and act quickly when urgent matters require it
• Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies