Medical Collections Supervisor

Scion Staffing has been engaged to conduct a search for a Medical Collections Supervisor for a growing healthcare revenue cycle organization. This is a full-time, onsite position based in Sebring, Florida.

POSITION OVERVIEW:

This role serves as a working supervisor within a high-performing medical collections team, combining hands-on account management with day-to-day team leadership. The Medical Collections Supervisor will support departmental operations, coach collectors, and drive performance across aged receivables and recovery efforts. This is a highly impactful role focused on improving collections outcomes, strengthening team performance, and supporting leadership in a fast-paced environment.

PERKS:

• Competitive compensation with base salary plus consistent monthly bonus potential
• Relocation assistance available to support your move to Sebring
• Employer-supported medical coverage with multiple plan options
• Opportunity for career growth and advancement within a stable organization
• Collaborative team environment with long-tenured leadership and strong internal support

RESPONSIBILITIES:

• Oversee daily team activity, including productivity, call quality, and performance metrics
• Train, coach, and motivate collectors to meet and exceed collection goals
• Manage aged receivables and assist with complex accounts, negotiations, and escalations
• Conduct call reviews to ensure quality, compliance, and adherence to regulatory standards
• Support hiring, onboarding, and ongoing development of collections staff
• Partner with leadership to improve processes, reporting, and overall team performance

QUALIFICATIONS:

• Experience in medical collections within a healthcare revenue cycle environment
• Proven ability to coach, train, and support team performance in a call center setting
• Knowledge of HIPAA, FDCPA, and FCRA compliance standards
• Experience managing aged receivables and resolving complex accounts
• Strong communication, leadership, and problem-solving skills

COMPENSATION AND BENEFITS:

This position offers a base salary in the range of $60,000–$65,000, plus a monthly bonus structure with strong earning potential. Benefits include employer-supported medical coverage with plan flexibility, dental and vision insurance, life insurance, and a 401(k) with company match. Relocation assistance is also available, along with opportunities for advancement within a stable and growing organization.

HOW TO APPLY:

For immediate consideration, please submit your resume here!

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.