Catering Sales Manager

Schulte Hospitality Group is seeking an energetic, experienced, and hands on Catering Sales Manager to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's In It For You? When You Join Schulte Hospitality Group You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! Schulte Hospitality Group Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan Company Match for eligible associates

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Job Duties And Responsibilities

• Core Responsibilities
• Lead Management & Sales Conversion
• Manage a high volume of incoming catering inquiries and actively solicit new business
• Qualify leads and strategically position the resort to maximize revenue potential
• Prepare timely, accurate, and compelling proposals and contracts
• Negotiate food & beverage minimums, space rental, and concessions in alignment with profitability goals
• Partner with Revenue Management and Sales to evaluate total account value (rooms F&B ancillary revenue)
• Conduct site tours and client meetings; represent the resort professionally and persuasively
• Maintain strong follow-up practices to convert opportunities into booked business
• Deliver a winsome, responsive, and service-oriented client experience that drives repeat business and referrals
  
  

Event Planning & Client Service (Book & Cook Ownership)

• Fully service all booked catering events from contract through execution and billing
• Serve as the primary client contact before, during, and after events
• Create accurate Banquet Event Orders (BEOs) and communicate all changes clearly across departments
• Coordinate event details including timelines, menus, room setups, audio visual, and special requests
• Attend and oversee events as needed to ensure successful execution
• Resolve client concerns promptly and professionally
• Conduct post-event follow-up and secure repeat business
  
  

Revenue Optimization & Profitability

• Evaluate each event for total profitability, including room night contribution
• Strategically balance concessions vs. overall hotel revenue opportunity
• Collaborate with Revenue Management to maximize space utilization and pricing strategy
• Review contracted services to ensure proper contribution to profit
• Participate in forecasting, pacing, and performance discussions
• Support share growth through smart negotiation and account development
  
  

Operational Partnership & Collaboration

• Act as liaison between clients, hotel sales, restaurant operations, and culinary teams
• Navigate competing priorities between guest expectations and operational efficiency
• Work closely with F&B leadership to align menus, labor impact, and execution feasibility
• Support cross-department communication to ensure seamless event execution
• Maintain strong working relationships across all hotel departments
• Participate in weekly sales and operational meetings
  
  

Market Awareness & Business Development

• Build and maintain relationships with local clientele, planners, and community partners
• Monitor market trends, competitor offerings, and pricing strategies
• Participate in industry organizations and networking opportunities
• Support promotional initiatives and catering marketing efforts
  
  

Education And Experience

• Minimum of High School education, post-high school education preferred  
• 3–7 years catering or event sales experience in a hotel, resort, or upscale venue

• Demonstrated experience negotiating and servicing events
• Proven ability to manage multiple events simultaneously
• Experience collaborating with culinary and operational teams preferred
• Knowledge of Delphi, Tripleseat, or similar sales/catering systems preferred  
  
  

Knowledge, Skills And Abilities

• Strong sales closing ability and persuasive communication
• High attention to detail and organizational skills
• Ability to balance guest satisfaction with profitability
• Conflict resolution and negotiation skills
• Ability to thrive in a fast-paced, high-volume environment
• Professional written and verbal communication
• Relationship-driven service mindset
• Adaptability and problem-solving under pressure
• Must have flexible work hours that may include evenings, weekends, and holidays  
• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.