Part Time Weekend Night Auditor (Friday & Saturday 11pm-7am) $19.00 Hourly

• Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team!
• The Part-time Night Auditor hours for this position are
  
  

11PM-7AM Fridays and Saturdays Only

Responsibilities

• Must have previous Hotel Experience. Preferably HILTON PEP experience for 1 year.
• Professionally greets, registers, obtain pertinent information and establishes credit prior to assigning rooms to guests.
• Identifies the needs of each guest and provides relevant information regarding the hotel services and amenities. Responds to all guest requests in a timely manner.
• Ensures safety and security for all guests
• Takes reservations from incoming callers while providing superior service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit.
  
  

Job Duties

• Identifies and resolves problems in a timely manner. Develops alternative solutions, uses reason at all times.
• Customer Service – Manages difficult or emotional customer situations. Responds promptly to customer needs, requests for service and assistance. Delivers requested items to guests as needed.
• Team Work – Contributes to building a positive team spirit. Treats others with respect and consideration regardless of their status or position. Communicates with the housekeeping department about room status and availability.
• Organizational Support – Follows policies and procedures.
• Looks for ways to improve and promote quality while demonstrating accuracy and thoroughness. Applies feedback to improve performance. Monitors own work to ensure quality.
• Meets productivity standards, completes work in a timely manner, prioritizes and plans work activities and uses time efficiently.
• Able to deal with frequent change, delays or unexpected events, changing approach or method to best fit a situation.
• Responsible for cash drawer content and transactions during the shifts. Ensures accuracy or daily deposits. Maintains accurate records including cash log, registration cards, reservation cards, wake-up call sheets, shuttle logs, property walks and all other logs as required. Verifies room charges and rates prior to running audit. Prints and distributes various computer audit reports and compiles daily audit packs.
• Observes safety and security procedures; reports potentially unsafe conditions; Uses equipment and materials properly. Maintains confidentiality. Maintain a current room status report in case of emergency.
• Asks for and offers help when needed.
• Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time. Is able to meet the demands of the industry with regard to working holidays and weekends.

• SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
  
  

What's In It For You? When You Join SHG You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To

Work Today, Get Paid today, with Daily Pay!

Holiday Pay

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!

Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

• EDUCATION AND EXPERIENCE
  
  

Minimum of 1 year in Accounting or Night Auditor role  

Knowledge of PMS  

High School Diploma/GED 

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• KNOWLEDGE, SKILLS AND ABILITIES
  
  

Ability to multi-task 

Ability to communicate effectively verbally and in writing 

Team player 

Ability to exceed expectations of guests 

Basic accounting/math skills

• *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.