Financial Aid Associate

The Financial Aid Associate assists students with the financial aid application process via telephone, web, and walk-in traffic. Provides clerical support for appropriate aid program. Pre-screens application materials for accuracy and prepares files for awarding. Provides clerical support to Director and office.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

• Thirty (30) college credits related to the position.

• Two (2) years of experience in Financial Aid, or related experience.

• General clerical skills including accuracy in basic math, filing, proofreading, typing, spelling and data entry.

• Ability to work with a diverse public.

• Associate’s Degree.

• Working knowledge and proficiency in Microsoft Word and Excel.

• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10 lbs.
• Noise Level: The noise level in the work environment is usually moderate.

40

$21.50/hour

1

Serves as front line contact for financial aid applicants, students and parents.

No

2

Provide clerical support including maintain appropriate budget records, arrange for meetings and conferences.

No

3

Monitor and orders department supplies and forms as needed

No

4

Completes office expense reports, purchasing, and check requests.

No

5

Reviews for accuracy and adjusts financial aid awards in Colleague as required.

No

6

Screens confidential mail documents and determines appropriate follow-up requirements.

No

7

Assists in preparation, planning and delivery of financial aid presentations.

No

8

Operates standard office machines.

No

9

Performs other duties as assigned.

No