Inside Sales Representative

Schimberg Co. is a family-owned distributor of pipes, valves, and fittings, with seven locations across the Midwest. For over a century, we have built a reputation for delivering quality products supported by exceptional customer service. We seek individuals who embody our core values: hard work, integrity, and dedication to the industry.

Position Overview

We are hiring a technically inclined Inside Sales Representative to support our valve automation and industrial engineering team in Decatur, IL. This position will provide customer support and product expertise to our growing base of industrial automation customers as they plan, build and maintain extensive capital projects.

Key Responsibilities

• Provide exceptional service to a current base of customers.
• Answer telephone calls or respond to customer correspondence regarding technical questions on products.
• Identify customer expectations through effective communication.
• Specify products based on customer application and/or engineering specifications.
• Provide product quotations, figuring pricing, discounts, and shipping charges in accordance with company guidelines.
• Generate orders with customer approval and inform customers of delivery timelines, backorders, shipping delays or any other critical order processing information.
• Obtain purchase order, credit application, or credit card information to initiate customer payment.
• Identify vendor source and place purchase orders for non-stock material.
• Communicate with accounting department to resolve invoicing or credit discrepancies.

What You’ll Experience

• Traditional values: Integrity, hard work, and dedication drive our business.
• Stability: A family-owned business for over 100 years, adapting and growing with industry demands.
• Exceptional Benefits: Medical, dental, life insurance, flexible spending or health savings account, retirement plan, paid time off and holidays.
• Meaningful work: Engage with colleagues across departments and experience the direct impact of your role.
• Team-oriented environment: We collaborate to deliver an exceptional customer experience.
• Career Growth: Cross-training opportunities keep you learning and challenged in your role.

Qualifications

• Prior business-to-business sales or customer service experience
• Working knowledge of electrical, pneumatics, valves, instrumentation, mechanical assemblies, and/or a strong mechanical aptitude
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize a heavy workload
• Working knowledge of MS Office software including Word, Excel, and Outlook

Schimberg Co. is an equal opportunity employer.