What are the responsibilities and job description for the Supports Coordination Assistant position at SCA?
Supports Coordination Assistant
Position Overview: We are seeking a detail-oriented Supports Coordination Assistant to provide essential support to our coordination team. In this role, you will perform many of the same core tasks as a Supports Coordinator, such as linking clients to resources, processing referrals, and conducting check-ins, all under the direct supervision of a licensed Supports Coordinator. This is an excellent opportunity to gain hands-on experience in care coordination while contributing to meaningful client outcomes.
Why Join Us:
- We offer flexible working options to suit your lifestyle.
- You can choose from different shift options that fit your schedule.
- We provide decision making autonomy so you can manage your own workflow.
- Our team prioritizes a healthy work/life balance for all staff.
- You will enjoy a manageable caseload that allows for quality care.
- You will receive support across the board from leadership and peers.
- We foster a truly supportive team environment.
Key Responsibilities:
- Assist with linking clients to community resources and support services under supervision.
- Process and track referrals to ensure timely service initiation.
- Conduct regular check-in calls and visits with clients to monitor well-being and service utilization.
- Gather and update client information for care plans and assessments.
- Coordinate communication between clients, families, and service providers.
- Assist Supports Coordinators with documentation and data entry in compliance with MDHHS regulations.
- Support the preparation of individualized service plans (ISPs) by collecting necessary data.
- Respond to client inquiries and escalate urgent needs to the supervising Supports Coordinator.
Qualifications:
- High School Diploma or GED required.
- 1 year of experience in social services, case management support, or healthcare administration.
- Strong knowledge of Michigan community resources and service systems.
- Excellent communication and interpersonal skills.
- Ability to work effectively under the supervision of a licensed Supports Coordinator.
- Valid Michigan driver's license and reliable transportation.
- Proficiency in Microsoft Office and electronic documentation systems.
- Commitment to person-centered care and dignity.
Preferred Skills:
- Experience with Michigan Medicaid waiver programs
- Previous experience conducting client check-ins or home visits.
Pay: $24.19 - $29.14 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $24 - $29