What are the responsibilities and job description for the Sr. Ecommerce Product Manager position at SBH Fashion?
Thriving advanced contemporary brand is looking to hire a Sr. Product Ecommerce Manager based out LA. Hybrid role- 3 days a week.
Essential Duties
Product Vision & Strategy
Essential Duties
Product Vision & Strategy
- Define and champion the vision, strategy, and roadmap for key components of the eCommerce experience.
- Translate customer insights, competitive learnings, and business goals into a cohesive and actionable product direction.
- Maintain a sharp understanding of the digital commerce landscape, anticipating shifts in technology, behavior, and best practices.
- Collaborate with internal and external cross-functional partners to bring high-impact features and enhancements to life.
- Develop clear product requirements, user stories, and acceptance criteria that enable teams to deliver with excellence.
- Serve as the connective tissue between creative, technical, and operational teams to ensure digital experiences feel seamless and on-brand.
- Lead a structured approach to A/B testing, user research, and experimentation to inform decision-making and continuously refine the customer journey.
- Leverage quantitative and qualitative insights to identify opportunities, validate concepts, and prioritize a dynamic, high-value product backlog.
- Advocate for the customer’s needs at every stage of product development.
- Define and track key performance indicators (KPIs) across owned product areas, translating results into actionable insights.
- Communicate progress, learnings, and recommendations to leadership and stakeholders with clarity and conviction.
- Balance customer experience with commercial impact, ensuring features deliver both delight and measurable value.
- Act as a trusted subject matter expert within the organization, providing clarity, context, and guidance on digital product priorities.
- Facilitate alignment across teams and partners, ensuring shared understanding and cohesive execution.
- Manage expectations and maintain open, transparent communication across the business.
- 5 years of product management experience with a focus on customer-facing eCommerce or DTC digital products.
- Hands-on experience within the Shopify ecosystem, with a strong understanding of platform capabilities, limitations, and integrations.
- Proven ability to own the full product lifecycle—from discovery to launch to iteration.
- Expertise in A/B testing, user research, and analytics, with experience using tools such as Loop, Shoplift and Google Analytics.
- Strong understanding of Agile methodologies and experience guiding teams through sprint planning, execution, and retros.
- Exceptional communication and relationship-building skills across internal teams and external partners.
- A creative, innovative mindset with a passion for building digital experiences that feel elevated, intuitive, and deeply customer-centric.
- Comfort and adaptability in a fast-moving environment where priorities evolve and opportunities emerge quickly.
- Standing and sitting for extended periods of time.
- Lifting up to 25 pounds in a safe and prudent manner.
- Ability to easily move throughout an office with ease.
- Ability to read, write, and understand English.
- Ability to effectively interact with others internally and externally.
- Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
- Ability to work with many different personalities.
- Ability to work in a fast-paced environment.
- Correctable vision and hearing.
- Ability to work on-site, full-time.
Salary : $110,000 - $130,000