What are the responsibilities and job description for the Host at Beach House position at Sandestin Investments LLC?
Step into a career where every day feels like a getaway! At Hotel Effie, you’ll work surrounded by the stunning emerald waters of the Gulf of Mexico and the Choctawhatchee Bay, alongside a team that values excellence, creativity, and genuine hospitality. This isn’t just a job—it’s an opportunity to make guests’ experiences unforgettable, grow your skills in a dynamic resort environment, and be part of a company that celebrates both its people and its guests. Join us, bring your passion for service, and create memories that last a lifetime!
Purpose
The Host is responsible for welcoming guests to Beach House Restaurant, managing reservations, coordinating seating, and ensuring a smooth and exceptional dining experience from arrival to departure.
Essential Duties & Responsibilities
- Greet guests warmly upon arrival and provide an excellent first impression of the restaurant.
- Escort guests to their tables and provide menus.
- Maintain accurate waitlists and manage table assignments efficiently.
- Communicate guest needs and special requests to the service team.
- Respond to guest inquiries, concerns, and complaints in a professional and courteous manner.
- Assist servers and management as needed to ensure smooth restaurant operations.
- Attend team meetings, trainings, and briefings as required.
- Recommend improvements to guest flow, efficiency, and service procedures.
- Must be able to work outside in the natural element, rain, heat, cold and wind.
- Perform other duties as assigned.
Education & Experience
- High school diploma or GED preferred.
- Previous experience in hospitality, customer service, or restaurant operations is a plus.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to interact positively with guests and team members.
- Ability to multitask and remain composed in a fast-paced environment.
- Basic computer skills for reservation and point-of-sale systems.
Physical Requirements
- Work is primarily performed on the restaurant floor and may require standing for extended periods.
- Must be able to walk, bend, stoop, squat, and stretch as needed throughout the shift.
- Ability to lift and carry items up to 25–30 lbs. occasionally.
- Ability to move quickly and safely between tasks in a busy environment.
- Visual and auditory ability to monitor dining area and respond to guest needs.
- Manual dexterity required to operate reservation systems, phones, and restaurant equipment.
EOE M/D/F/V