What are the responsibilities and job description for the Dock Attendant position at Sandestin Investments LLC?
If you are enthusiastic about working in a stunning outdoor environment, ensuring guest satisfaction, and contributing to the vibrant atmosphere of Sandestin Golf & Beach Resort, apply now to embark on a rewarding journey as a Dock Attendant. Join us in creating lasting memories against the backdrop of our picturesque waterfront setting!
Overview: Sandestin Golf & Beach Resort is seeking a reliable and customer-focused Dock Attendant to join our team. Nestled amidst stunning natural scenery, this position offers a unique opportunity to work outdoors while providing exceptional service to guests enjoying the resort's waterfront amenities. ON-Call position.
Responsibilities:
- Guest Assistance:
- Greet and assist guests arriving at the dock, ensuring a warm and welcoming experience.
- Safely and efficiently assist with boat docking and securing.
- Boat Rental Coordination:
- Provide information on boat rentals, tours, and other water-based activities.
- Facilitate the rental process, including paperwork and safety briefings.
- Maintain Dock Cleanliness:
- Ensure the cleanliness and orderliness of the dock area.
- Monitor and report any maintenance or safety concerns.
- Safety Oversight:
- Enforce safety guidelines and regulations on the dock.
- Assist in emergency situations and coordinate with appropriate personnel.
- Customer Service:
- Respond to guest inquiries and provide information about resort amenities.
- Enhance the overall guest experience through friendly and helpful interactions.
Physical Requirements:
- Outdoor Environment:
- Work primarily outside, exposed to natural elements and varying weather conditions.
- Comfortable working on a waterfront setting with beautiful scenic views.
- Physical Stamina:
- Ability to stand for extended periods.
- Lift and carry equipment and supplies up to 75 pounds.
- Flexibility:
- Bend, stoop, and move comfortably in different physical positions.
- Navigate uneven terrain on the dock.
- Communication:
- Clear verbal communication skills to interact with guests and team members effectively.
Qualifications:
- Previous experience in a customer service or hospitality role preferred.
- Basic knowledge of boating and water safety.
- Strong interpersonal skills and a customer-focused mindset.
- Ability to work a flexible schedule, including weekends and holidays.
EOE M/D/F/V