What are the responsibilities and job description for the Restaurant Host/Hostess position at Sand Hollow Resort?
JOB DESCRIPTION - Restaurant Host/Hostess:
Sand Hollow Resort is a premier destination to Escape. Play. Discover. Relax. One of Southern Utah’s top-ranked golf destinations, our golf course is ranked in the top 50 out of the 100 top resort golf courses. The resort encompasses over 180 units ranging from one (1) to six (6) bedrooms for guests to relax in during their stay. Dine in our picturesque restaurant with floor-to-ceiling windows overlooking the gorgeous Southern Utah mountain ranges, ending your evening with a concert underneath the stars in our gorgeous Rock Bowl.
We specifically recruit team members with the proven ability to provide the highest- quality service and create a positive environment. If you have a strong work ethic and enjoy making a difference every day, we would love to have you join us! We seek Restaurant Hosts/Hostesses to join our team at The Grille at Sand Hollow Resort.
The Restaurant Host/Hostess is responsible for the restaurant's first impression. To be successful in this role, you must have a positive, friendly attitude and the ability to work well under pressure. Previous work experience involving customer service in a fast-paced environment is greatly desired.
Host Responsibilities
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the dining areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
Host Requirements:
- Positive, upbeat attitude and ability to work well under pressure
- Able to perform high-quality work with little supervision
- Must be able to walk and stand during the entire shift
- Critical thinking and problem-solving skills
- Team player
- Great interpersonal and communication skills
- Active listening
- Customer-centric
- High school diploma: food safety training will be considered a plus
- Must have availability to work weekends, holidays
Job Type: Full-Time/Part-Time
Shift: Morning, Day, Evening
Salary: $12/hr tips
Shift: Morning, Day, Evening
Salary: $12/hr tips
Salary : $12