Program Coordinator I - Employee Relations Investigator (Immediate Opening)

Function: Human Capital
Family: Employee Relations
Reports to: Director of Employee Relations

230 Type of Assignment: Full-Time; Exempt Contract Type: Non-Chapter

Funding
Source:

This position is locally funded.

Job Scope

Uses significant independent judgment and familiarity of the field to perform work. May be responsible for
administration of various moderate and high complexity departmental programs and may be the lead a group of
employees. May develop policies and procedures and oversee the implementation and execution of them.

Position Summary

The Employee Relations Program Coordinator I (Investigator) is responsible for the coordination and assessment of
activities involved in delivering one or more effective programs for district initiatives. The Employee Relations
Program Coordinator I (Investigator) will be responsible for investigating workplace concerns, and violations of
company policies, values and/or applicable laws or regulations. The Investigator will also complete all activities
related to employee grievances, up to and including representing the District in official hearings or serving as a
hearing officer. The Activities cross a wide array of elements to include the planning, design, coordination,
implementation, and monitoring of new or existing district initiatives/programs. Provides direct and ongoing
leadership to District and school personnel through participation in consultation, collaboration, professional
learning activities, staff evaluation/assessment process, and curriculum planning and development of district
strategies and programs. Manages the delivery of related services by vendors. Directs and maintains data
collection for assessment of program effectiveness. Establishes and maintains partnerships with external
organizations, governmental agencies, and other stakeholders; and serves as a liaison to both internal and external
parties on a variety of issues. The Employee Relations Program Coordinator (Investigator) will be accountable for
partnering with leadership to develop strategies and associated action plans to achieve business objectives.

Essential Functions / Key Responsibilities

1. Conducts fair, detailed, and timely investigations into allegations of violations of the company’s policies or
laws to ensure fair treatment of all students and employees.

2. Initiates and completes all investigation steps to include interviews, investigation summaries and reports,
possible remedial actions, trends and related metric analysis.

3. Leads and works with third party resources to complete investigations.

4. Partners with District officials and senior leaders to respond and complete all proceedings related to

grievances.
5. Discreetly leads investigations and manages sensitive information and data requests.
6. Collects and analyzes data to identify trends and make recommendations on mitigation strategies.
7. Partners and conducts training on the investigation process and best practices, reporting procedures and

the importance of reporting issues.
8. Supports HCM on other projects, initiatives, discovery requests, and strategic opportunities as needed.
9. Performs other related duties as assigned within the appropriate skill and experience capabilities

expected for this position.
10. Oversees, coordinates, monitors, and evaluates the activities and/or programs in the assigned area of

specialization. Monitor the implementation of new and existing programs and initiatives designed to
address the needs of the district and/or students; ensures adherence to mandated guidelines governing
the activities or program(s).

11. Serves in a liaison capacity; establishes and maintains partnerships with various external organizations,
and governmental agencies; interacts and works collaboratively with other departments within the
District.

12. Determines and acquires data required to accurately evaluate program performance and effectiveness;
utilizes data to report on program results, identify trends and make recommendations for improvement
or new district/ curriculum initiatives.

13. Develops and revises policies, regulations, curriculum, manual and other materials related to the assigned
program.

14. Performs other related duties as assigned within the appropriate skill and experience capabilities
expected for this position.

Minimum Requirements

(approximately $50.00) paid by the employee.

Preferred Requirements

• Master’s Degree from an accredited college or university or J.D.
• 5 years directly related experience in Employee Relations
• Professional in Human Resource Certification
• Experience completing and/or responding to grievances
• Experience completing and/or conducting based on federal guidance, including EEOC and Title IX concerns

Knowledge, Skills & Abilities

• Knowledge and application of employment laws and regulations
• Ability to research and interpret employment laws and requirements.
• Ability to write investigative summaries, employee discipline, and grievance responses in a clear and

• Demonstrated ability to identify trends and collaborate with Leadership to resolve matters expediently

Working Conditions

Work Environment:

• Computer, computer software programs and peripherals, teacher resource materials and

• Frequent exposure to temperature extremes (hot and cold), humidity extremes, noise. Occasional

standing, walking, climbing, balancing, pulling and pushing; reaching, repetitive hand motions, hearing,
speaking clearly, visual acuity and prolonged data input; occasional lift/carry light, moderate 15-44 pounds.

Supervisory Responsibilities / Direct Reports

• None

San Antonio ISD is committed to non-discrimination on the basis of race, color, ethnicity, culture, religion,
national origin, age, sex, gender identity, gender expression, sexual orientation, appearance,
immigration/citizenship status, home language, socioeconomic status, or disability in its educational programs,
services, and District business functions.