To assist the Credit Manager in managing Credit responsibilities for Baker including monitoring for credit information, deposits for orders, past due invoices and collection of same. Assist with Showroom processes and procedures. 

Essential Duties: Manages delinquent account process including mailing notices, contacting customers with delinquent accounts to collect payment or make payment arrangements and determining when appropriate write off to the collection agency should be done. Perform collection calls on outstanding accounts receivable. Conduct email correspondence on accounts receivable.  Verify by email and phone the receipt of accounts receivable invoices and correspondence. Must display critical thinking skills with the ability to ‘think outside the box’ when identifying overdue or problem accounts. Minimize bad debt exposure, maintain aging at an acceptable level.   Review unauthorized deductions on a daily bases and take necessary action to resolve. Analyze and monitor an assigned portfolio to identify potential credit risks or trends.  Report to Credit Manager of issues requiring their input on credit decisions and collection of past due items.

Other Duties: Assist customers and Baker staff by providing information such as invoice copies, payment application information and account standing. 

Relationships/Contacts: Direct contact with Baker Management, Credit Manager, Customer Service, Order Management, Sales Reps as well as customers and staff.

Additional Dimensions: In absence of the Credit Manager, be able to step in and provide information to Baker management and staff at production planning and other meetings.

Qualification Requirements: This position requires strong organizational and analytical skills and the ability to communicate information to management and others. Experience in accounts receivable collections (2 years preferred). Should be proficient in Excel reports. Understanding of Oracle, SAP or similar software programs.  Ability to operate a telephone, fax machine, calculator, and computer proficiently. Excellent time management and problem solving skills. Ability to initiate, organize, and prioritize workload. Experience with Showroom process and procedures (1 year preferred). Associates degree in related field preferred (finance, business admin, accounting, etc.). Must be highly organized with strong attention to detail.