What are the responsibilities and job description for the Collections Specialist position at Marsh Furniture Company?
Marsh Furniture Company is seeking an experienced Credit Analyst to work within our Finance department to conduct day to day contact with customers to resolve issues preventing payment on past due invoices. This role is a customer facing position that reports to the Controller.
Essential Duties & Responsibilities:
- Analyzes accounts receivable aging reports to prioritize collection efforts
- Provide customer service regarding collection issues, review account adjustments and resolve invoice discrepancies
- Negotiating payment plans may be necessary
- Works with customer portals to obtain remittance details and purchase order documentation
- Provides customer account statements, invoice copies, and any other information needed to expedite collections
- Works collaboratively with other accounting personnel within the organization
- Cross-trained on cash application
- Performs other duties as assigned
To ensure success as a Credit Analyst, you should have:
- Excellent people and communication skills
- Strong negotiating and problem-solving skills
- Effective critical thinking skills
- Knowledge of Microsoft Office and Database systems
Education and Experience:
- 3 years of related experience required
About Marsh Furniture Company:
Marsh is a family-owned cabinetry manufacturer with a 119-year legacy of innovation, reliability, and service. We design and produce high-quality, handcrafted cabinetry that brings unique beauty and function to homes across the Eastern U.S. But even more importantly, we're proud to continue our tradition as a responsible employer, dedicated not only to our customer's satisfaction but also to that of our employees, their families, and our communities.
Marsh’s heritage as a family enterprise can’t help but find its way into our products. After all, the kitchen is where families gather, and we never forget that this is where our products live. Our devotion to family extends to those of our suppliers, our dealers, and, of course, our employees. Cabinetry is our specialty, but our relationships with others is what defines us.
We invite you to become the newest member of our family.
