What are the responsibilities and job description for the IT SUPPORT SPECIALIST position at Salina Regional Health Center?
- POSITION SUMMARY
- Position Summary:
- The Information Technology Support Specialist performs analytical, technical, and administrative work in the planning, design, and installation of new and existing personal computer systems, workstations, or servers; diagnoses and resolves problems in response to customer reported incidents; confers with end users to determine types of hardware and software required; installs new hardware and software and maintains existing components; trains end users in the use of equipment and software; performs general maintenance tasks; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout the organization; prepares progress reports for all work performed; evaluates products for compatibility, expandability, and ease of use and support; recommends to management the support or nonsupport of evaluated products.
- Position Summary:
- POSITION QUALIFICATIONS
- Minimum Education
- Associate's Degree in Computer Science or Information Systems; or 4 years applicable experience in Information Technology in lieu of degree
- Minimum Experience
- One year experience involving Information Technology Help Desk activities
- Three years current experience with relevant industry technologies preferred
- Required Registration/License/Certification
- None
- Minimum Education
