IT NETWORK TECHNICIAN

Salina Regional Health Center

IT NETWORK TECHNICIAN

POSITION SUMMARY
The IT Network Technician is responsible for providing technical installation and support for the SRHC enterprise networks. The IT Network Technician provides 2nd level support for telephone/network cabling and wiring systems and other telecommunication peripheral equipment. This role is responsible for coordinating upgrades of telecommunication and networking infrastructure. The IT Network Technician follows the technical standards and organizational policies and procedures relating to the SRHC infrastructure. Provides a strong background in LAN’s (Local Area Networks), WAN’s (Wide Area Networks), hardware, and connectivity.

POPULATION SERVED: n/a
OSHA CATEGORY III

ESSENTIAL JOB FUNCTIONS

QUALITY
Installs and maintains data communications hardware and wiring, including SRHC cable plant.
Demonstrates ability to prioritize work to assure completion of tasks as required.
Completes Request for Service (RFS). Processes requests for new equipment and network wiring.
Ensures assigned projects and tasks are completed accurately and by the specified due date.

ACCESS
Maintains established hospital and Telecommunications specific policies and procedures, objectives, and quality improvement, by maintaining accurate records and documentation. Reviews technical procedures yearly.
Responsible for diagnoses, troubleshooting, and repairs/fixes for network hardware, cabling, testing of new and upgraded network hardware and wiring problems, with minimal interruption to users.
Designs and develops alternate solutions for fixing problems. Performs routine training, tuning, configuration and updates of network tools to ensure that network is operating optimally.

STEWARDSHIP
Stays current with industry trends and technology advances and makes recommendations as to appropriateness for SRHC network environment including standards.
Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
Maintains inventory of physical components of the communications network. Interpret and maintain technical documentation and flowcharts. Operates within the network performance certification and ensures IT server room, data closets and equipment is kept clean, organized and in good working order.

ORGANIZATIONAL VALUES

PATIENT CENTERED
Keeps the welfare of the patient at the center of all decisions and actions by maintaining a customer-centered focus at all times.
Advocates for patients and their families by practicing behaviors that create a culture of patient focused activity.

QUALITY
Expects excellence of self and others.
Questions the status quo; uses creativity and innovation to engage in performance and process improvement.
Identifies and mitigates risk.

INTEGRITY
Is honest and ethical in all matters.
Demonstrates teamwork/cooperation within and across departments, understanding others perspectives and resolving conflict constructively.

TRUST
Safeguards the privacy, security, and confidentiality of protected health information at all times.
Treats all people with dignity; supports diversity; and understands related issues.
Is flexible and adaptable to change; demonstrates a positive and supportive attitude; and willingly accepts change.

SUSTAINABILITY
Holds self and others accountable in the use of SRHC supplies, and completion of tasks in a timely, efficient, and productive manner.
Volunteers for or accepts new or additional duties/responsibilities for the greater good of the department, organization, and/or patient.

POSITION QUALIFICATIONS

MINIMUM EDUCATION
Nonw

MINIMUM EXPERIENCE
Four years working as an IT technician in a medium to large organization or health care facility

REQUIRED REGISTRATION/LICENSE/CERTIFICATION
None

PHYSICAL DEMANDS
Lifts, positions, pushes and/or transfers up to 50 pounds
Prolonged, extensive or considerable standing/walking
Considerable reaching, stooping, bending, kneeling, crouching
Manual dexterity and mobility
Near acuity: ability to see clearly at 20 inches or less

WORKING CONDITIONS
Exposed to hazards from electrical/mechanical/power equipment
Subject to varying and unpredictable situations
Subject to emergency or crisis situations
Subject to many interruptions; pressure due to multiple calls, inquires, and/or deadlines
Subject to irregular hours (days, evenings, nights, weekends, holidays, on-call)

EMPLOYEE ACKNOWLEDGEMENT
In signing the job description, I attest that I will adhere to Salina Regional Health Center’s policies, procedures, and regulatory standards, including but not limited to complying fully with the Corporate Compliance Program and Code of Ethical Conduct; and participating actively in the Quality Assessment and Performance Improvement Plan, including identifying and mitigating risk to patients.

I acknowledge that I have read, understand, and accept the qualifications, responsibilities, and performance expectations outlined in the job description. I recognize that these duties form the basis for my performance evaluations, and that management reserves the right to assign additional tasks or change existing essential job functions as operational needs dictate. I confirm that I am able to perform the essential functions of this position with or without reasonable accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.