What are the responsibilities and job description for the Receptionist and Scheduler position at Salem Sleep Medicine?
Job Overview
As a Scheduler, you will play a pivotal role in ensuring the smooth operation of our office by managing appointments, coordinating schedules, and providing exceptional customer service. Your organizational skills and attention to detail will be essential in maintaining an efficient workflow. You will be the friendly face at the back desk, scheduling patient appointments upon checkout.
What you’ll do
- Manage and coordinate daily appointments ensuring optimal time management.
- Greet visitors and clients warmly, providing assistance as needed at the front desk.
- Handle incoming calls with professionalism and courtesy, utilizing multi-line phone systems.
- Provide customer support by addressing inquiries and resolving issues efficiently.
- Collaborate with team members to ensure seamless operations across various departments.
Basic qualifications
- Strong computer skills with proficiency in Microsoft Office Suite and Google Workspace.
- Excellent organizational skills with a keen eye for detail.
- Effective typing skills for accurate data entry and documentation.
Preferred qualifications
- Experience as a dental or medical receptionist is highly desirable.
- Familiarity with calendar management tools to optimize scheduling efficiency.
- Bilingual abilities are a plus to enhance communication with diverse clientele.
Our benefits include:
- Major Holiday's
- PTO
- 401K
- Medical/dental
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $20