Receptionist

Company Description

Northwestern Mutual has a people-first approach to financial planning, offering long-term partnerships to help clients achieve financial clarity and uncover growth opportunities. With $265 billion in assets under management and over $1.8 trillion in life insurance protection, we serve millions through diverse financial solutions including life insurance, investment services, and portfolio management. Headquartered in Milwaukee and New York, we support a nationwide team of financial advisors and corporate employees. Committed to diversity, we believe an inclusive workforce strengthens our ability to deliver financial security for the future.

Role Description

This is a full-time, on-site Receptionist and advisor support role based in Salem, OR. The Receptionist will serve as the first point of contact for clients and visitors, manage incoming calls with professionalism, and perform general clerical duties. Responsibilities include scheduling appointments, maintaining a tidy reception area, coordinating mail and packages, and providing advisor and customer support. The role requires efficiency, organization, and excellent interpersonal skills to create a welcoming and professional environment.

Qualifications

• Proficiency in phone etiquette and handling receptionist duties
• Clerical skills, including scheduling, record-keeping, and attention to detail
• Strong communication and interpersonal skills
• Experience in providing outstanding customer service
• Proficiency in Microsoft Office Suite and other office software
• Ability to multitask and work in a fast-paced environment
• Prior experience as a receptionist or in a related administrative role is a plus