What are the responsibilities and job description for the IT Business Analyst position at Saige Partners?
Job Description We strive to be Your Future, Your Solution to accelerate your career. Contact Nick Polutnik at npolutnik@saigepartners.com if you are interested in learning more. About the Role We are seeking a detail-oriented and solutions-driven Business Analyst to support and enhance our core business applications
In this role, you will act as a key liaison between business stakeholders and technical teams, helping to design, implement, and optimize systems that drive operational efficiency and maximize IT investments. You will play a critical role in business consulting, project management, process design, and end-user support-serving as a subject matter expert for ERP and CRM systems. Key Responsibilities Serve as the subject matter expert for assigned ERP/CRM product areas, including user workflows and business processes Monitor daily system performance to identify functional gaps and recommend improvements Act as a liaison between business units, technical teams, and senior leadership Gather, analyze, and document business requirements and translate them into functional specifications Conduct gap analyses and support system enhancements, testing, and issue resolution Lead and participate in business process discovery sessions Support system implementation projects and ongoing application enhancements Develop and deliver end-user training; document processes for accuracy and consistency Perform regression testing to ensure system stability and performance Manage relationships with external software vendors Prepare reports, recommendations, and business cases to support decision-making Maintain documentation for compliance and audit purposes Stay current with industry trends, tools, and best practices Required Skills & Qualifications Hands-on experience with ERP and CRM systems configuration and support Strong analytical, troubleshooting, and problem-solving skills Excellent communication and interpersonal skills, with the ability to train users at all levels Highly detail-oriented, organized, and able to work independently or collaboratively Ability to thrive in a fast-paced, evolving environment Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Experience working with cross-functional and geographically distributed teams Preferred: Experience with Microsoft Power Apps, Power Automate, and Power BI Education & Experience Bachelor's degree in Business Administration, Accounting, Information Systems, Computer Science, or related field (or equivalent experience) Minimum 2 years of experience in business systems implementation or ERP/CRM design Experience gathering and documenting system requirements Familiarity with project management methodologies Prior manufacturing industry experience required Learn more about Saige Partners on Facebook or LinkedIn.
Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture.
Contact us to learn more about the opportunity below or check out other opportunities at https://careers.saigepartners.com/.
Salary : $80,000 - $100,000