Director of Benefits

Job Description

• Lead the design, implementation, administration, and communication of employee benefit programs
• Oversee and manage external consultants, brokers, trustees, and service providers
• Ensure all benefit programs comply with applicable regulations, including IRS and ERISA requirements
• Develop and maintain competitive, cost-effective benefit programs to attract and retain talent
• Partner with HR leadership to support and execute Total Rewards strategies aligned with business goals
• Manage and develop a team of benefits professionals, providing leadership and performance oversight
• Maintain and build relationships with external vendors, consultants, and actuaries
• Ensure compliance with applicable laws and regulations (e.g., COBRA, HIPAA, FMLA, healthcare reform)
• Evaluate, implement, and improve benefits processes for efficiency and accuracy
• Collaborate with HRIS and IT teams to enhance systems and automate benefits administration
• Serve as an escalation point for complex benefits issues and process improvements

Education

• Bachelor’s degree in Business, Human Resources, or related field required
• Master’s degree preferred

Certifications

• HR-related certification preferred (e.g., CEBS, CBP)

Experience & Skills

• 10 years of experience managing benefits operations in a complex or multi-entity organization
• Experience administering retirement plans (401(k), 403(b), pension, non-qualified plans) and health & welfare programs
• Strong knowledge of benefits compliance, plan design, and implementation
• Experience with HRIS systems required
• Demonstrated leadership experience managing and developing high-performing teams
• Knowledge of relevant regulations (COBRA, HIPAA, FMLA, ERISA, IRS, DOL)
• Experience with wellness program development preferred
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to manage multiple priorities and escalate issues appropriately
• Excellent attention to detail and follow-through
• Strong verbal, written, and interpersonal communication skills
• Proficiency with computer systems and benefits administration tools