What are the responsibilities and job description for the Head of Marketing Operations position at Sage?
About Us
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.
We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.
About This Role
The Head of Marketing Operations will build the operational backbone that powers Sage's marketing and creative programs. You'll design the systems, workflows, and reporting infrastructure that help our team move faster, operate more effectively, and stay tightly aligned to results. This role blends marketing operations, creative workflow management, and campaign enablement—and is perfect for someone who thrives on creating clarity out of complexity.
You'll work closely with Growth & Lifecycle, RevOps, and Creative to ensure every campaign, automation, and workflow is consistent, measurable, and scalable. This is a hands-on role with high visibility and impact, ideal for someone who enjoys both architecting process and rolling up their sleeves to execute.
This role is in-office three days per week at our New York City office, Tuesday through Thursday.
Responsibilities
Our headquarters are located in New York City's Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don't take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with up to two remote days per week.
We provide competitive base compensation along with stock options. The expected annual salary range for this role is $190,000-$215,000 USD, depending on experience and interview performance. We also offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.
Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.
We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.
About This Role
The Head of Marketing Operations will build the operational backbone that powers Sage's marketing and creative programs. You'll design the systems, workflows, and reporting infrastructure that help our team move faster, operate more effectively, and stay tightly aligned to results. This role blends marketing operations, creative workflow management, and campaign enablement—and is perfect for someone who thrives on creating clarity out of complexity.
You'll work closely with Growth & Lifecycle, RevOps, and Creative to ensure every campaign, automation, and workflow is consistent, measurable, and scalable. This is a hands-on role with high visibility and impact, ideal for someone who enjoys both architecting process and rolling up their sleeves to execute.
This role is in-office three days per week at our New York City office, Tuesday through Thursday.
Responsibilities
- Build and manage end-to-end marketing and creative operations workflows
- Own campaign processes, data hygiene, naming conventions, tagging, and source tracking
- Manage day-to-day execution in HubSpot, including segmentation, workflow automation, and lifecycle management
- Partner with Growth, Creative, and RevOps to operationalize campaigns, improve funnel visibility, and strengthen reporting
- Continuously streamline and document marketing processes to support scalability and cross-team alignment
- 5–7 years of experience in marketing operations or creative operations within a high-growth B2B SaaS company
- Strong HubSpot fluency across workflows, segmentation, lifecycle, and QA
- Demonstrated experience building scalable marketing systems and processes from scratch
- Strong program management and cross-functional collaboration skills
- Analytical, detail-oriented mindset with a track record of improving operational efficiency
- Experience partnering closely with RevOps and Sales on funnel metrics and attribution
- Background managing creative workflows, asset pipelines, and review cycles
- Familiarity with AI-driven campaign triggers (e.g., Gong HubSpot)
- Ability to design dashboards and reporting frameworks that inform decision making
- Experience in a mission-driven or healthcare-oriented environment
Our headquarters are located in New York City's Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don't take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with up to two remote days per week.
We provide competitive base compensation along with stock options. The expected annual salary range for this role is $190,000-$215,000 USD, depending on experience and interview performance. We also offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO ("take what you need"), seven paid holidays, and a company-wide winter break.
EEO Statement
Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.
This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.
Salary : $190,000 - $215,000