Shipping Associate

Position Title

Shipping Associate I, II, III

Position Summary

These positions are responsible for moving, stacking, and loading all SWD products into trailers, box trucks, or trucks for shipment. This position requires using forklifts, pallet jacks, carts, and racking. These positions are very physical and require an extensive amount of lifting and maneuvering. Quality is at the forefront of this position; ensuring that products being shipped are correct and damage-free is paramount to the position’s success.

Essential Job Functions

Level I- Loader

• Pull/Push product carts from the warehouse floor to the dock for loading.
• Uses hands or equipment to move garage doors, hardware, or related products.
• Load “verified” doors, sections, products, and miscellaneous products by hand in a semi-trailer as shipment load list.
• Lifts, stacks, and packs overhead garage doors, track, hardware, openers, and/or assemblies.
• Secure all loads by shimming the product with foam or placing load bars or poles.
• Must know Alphabet and Numbers.
• Maintain a neat and orderly dock and warehouse area.
• Use safe lifting, loading, and operating techniques.
• Other duties may be assigned.
  
  

Level II- Spotter

• Spot trailers for the day that needs to be loaded.
• Instruct team members on where and what needs to be staged for loading the trailer for the route.
• Once the product has been verified, instruct the members on what and how to load the trailer for the route specified in the load report based on size, quantity, and product.
• Uses hands or equipment to move garage doors, hardware, or related products.
• Lifts, stacks, and packs overhead garage doors, track, hardware, openers, and/or assemblies.
• Ensure loads are secure and loaded properly.
• Knowledge of capacity planning of trailer or box truck.
• Maintain a neat and orderly dock and warehouse area.
• Use safe lifting, loading, and operating techniques.
• Other duties may be assigned.
  
  

Level III – Team Lead

• Verify product by using load lists and/or scanner
• Follow the route loading order determined by the supervisor
• Once the product has been verified, instruct team members on what and how to load the trailer for the route specified in the load report based on size, quantity, and product.
• Uses hands or equipment to move garage doors, hardware, or related products.
• Lifts, stacks, and packs overhead garage doors, track, hardware, openers, and/or assemblies.
• Ensure loads are secure and loaded properly
• Practice correct shipping procedures.
• Report issues, quality, or safety to the supervisor
• Basic computer knowledge, ERP software, closing shipments, and creating documents for shipments
• Communicates with the office team, customer service team, procurement team, and managers
• Maintain a neat and orderly dock and warehouse area.
• Use safe lifting, loading, and operating techniques.
• Other duties may be assigned.
  
  

Qualifications

• Preferred:
• High school diploma or general education degree (GED)
  

Competencies

Quality

• Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of quality problems, and owns/acts on quality problems.
  
  

Sense of Urgency

• Prioritizes well, shows energy, reacts to opportunities, instills urgency in others, and meets deadlines.
  
  

Vision & Values

• Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, and incorporates vision when planning.
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

Forklift certificate- for levels II & III

• Preferred level I
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle or feel objects, tools, or controls. The employee must stand; walk; sit; squat; kneel and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds, including lifting overhead. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee regularly works with moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Other

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

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