What are the responsibilities and job description for the IT Coordinator position at Sacred Heart Academy?
Job Title: IT Coordinator
Location: Sacred Heart Academy (Long Island, NY)
Reports To: Director of Technology
Employment Type: Full-Time
Position Overview
Sacred Heart Academy, an all-girls Catholic high school committed to excellence in education, is seeking a IT Coordinator to support the school’s growing technology needs. The Technology Assistant will work under the mentorship and guidance of the Director of Technology and assist in maintaining and supporting all technology systems throughout the campus. This is an excellent opportunity for an entry-level IT professional who is eager to learn, grow, and make a direct impact in an educational environment.
Key Responsibilities
- Provide first-level technical support to faculty, staff, and students for hardware, software, and network issues.
- Maintain and organize technology inventory across classrooms, offices, and storage areas; assist with equipment moves and setups.
- Monitor and manage the school’s help desk ticketing system, ensuring timely follow-up and resolution of reported issues.
- Perform setup, configuration, and troubleshooting of devices, including Windows desktops, Mac computers, Chromebooks, printers, and classroom touchscreen boards.
- Assist with the maintenance and repair of Chromebooks, including processing warranty claims and performing basic on-site repairs.
- Support new technology initiatives and assist in IT projects involving cabling, device deployment, and software installation.
- Provide A/V (audio-visual) setup and technical support for on-campus events, assemblies, and theater productions, including microphones, projectors, livestreams, and presentation systems.
- Maintain accurate documentation of IT procedures, configurations, and inventory records.
- Serve as a visible and approachable support presence throughout the building, proactively checking in on classrooms and offices.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience).
- Foundational knowledge of Windows, macOS, and ChromeOS environments.
- Familiarity with Active Directory, Google Workspace for Education, and basic networking concepts.
- Comfort with basic computer hardware repair and troubleshooting.
- Experience or willingness to learn A/V setup and support (sound systems, projectors, cameras, livestream).
- Strong problem-solving, organization, and communication skills.
- A friendly, professional demeanor and a genuine desire to assist others.
- Eagerness to learn and grow within a supportive, collaborative environment.
Technology certifications (e.g., CompTIA A , Google IT Support, etc.) are a plus.
Our Vision
Sacred Heart Academy is a Catholic college preparatory school dedicated to the intellectual and personal growth of young women. A focus on the specific needs of young women creates a unique environment that both challenges and nurtures students to help them discover and achieve their full potential. Offering many opportunities for success, Sacred Heart Academy provides rigorous academics, varied extracurricular activities, and religious values that nourish mind, body, and soul. The result is the development of purposeful and successful women who “lead with heart” and are ready for life’s challenges.
Rooted in the mission of the Sisters of St. Joseph, the school’s dedicated teachers and administrators have made Sacred Heart an outstanding Catholic college preparatory school for young women on Long Island.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $40,000