Quality Assurance and Quality Control Manager

Job Summary:

The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization’s products and/or development processes.

Supervisory Responsibilities:

· Hires and trains quality assurance staff.

· Oversees the daily workflow and schedules of the department.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

· Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

· Identifies and sets appropriate quality standards and parameters for products.

· Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.

· Coordinates product testing processes.

· Participates in product testing.

· Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

· Reviews client, customer, and user feedback.

· Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.

· Performs other duties as assigned.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Strong analytical and problem-solving skills.

· Strong supervisory and leadership skills.

· Proficient with Microsoft Office Suite or related software.

· SQF proficient

· PCQI certified

Education and Experience:

· Bachelor’s degree in Business, Engineering, or field related to the products being developed required.

· Three to five years of experience in related field required with supervisory experience a plus.

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift to 15 pounds at times.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Clarkton, NC 28433 (Required)

Ability to Relocate:

• Clarkton, NC 28433: Relocate before starting work (Required)

Work Location: In person

Salary : $90,000