What are the responsibilities and job description for the Counter Sales/Will Call position at S & S FIRESTONE, INC?
Description
S&S Tire Truck Center is a leading provider of products and services to trucking companies and related industries, serving the Lexington area markets. We are looking to add a Front Counter Sales Associate/ Will Call to our Lexington Truck Tire Team. Duties performed in this position include, but are not limited to:
- Ability to work in a fast-paced environment and comfortable multi-tasking
- Interact with customers both inside and on the phone
- Follow a structured sales process
- Have working knowledge of our commercial tire brands
- Be able to effectively manage open repair/service orders
- Proactive follow up with current and previous customers
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints
This is a customer facing position. This Associate will greet service customers, write up their concerns on a work order, dispatch the work to the correct technician. They will make tire sales through phone orders for customer pick-up and schedule truck services.
We offer:
- Pay starting at $19 /hr with frequent overtime
- Health Benefits
- Paid Time Off
- Opportunities for Advancement
- Paid Holidays
- 401(k) Retirement Planning
- An Equal Opportunity Employer
- Drug Free Workplace
Requirements
- Experience in the Tire Industry
- Experience in retail or commercial tire sales
- The ability to work in a fast paced, customer service oriented environment
- The desire to be an integral part of a TEAM
- Commitment to being on time.
- Possess sound judgement and decision making ability
- Ability to communicate, verbally and written, clearly and professionally with co-workers and management
- Be able to lift 75-100 pounds
About S&S Tire/Best One Tire:
S&S Firestone, Inc, headquartered in Lexington, KY, has grown to one of the largest independent tire dealerships in the country. We currently operate 14 full-service commercial locations, 12 wholesale distribution centers, and 2 Bandag retread facilities across 10 South-Eastern states. The company employs in excess of 550 people, and operates a fleet of over 300 service and delivery vehicles. In 2019, S&S Tire celebrated their 45th year in business and has consistently been recognized by both Modern Tire Dealer and Tire Business magazines as a leader in the industry. To see more about S&S Tire/Best One Tire visit their website at www.sstire.com.