What are the responsibilities and job description for the Business Development Representative position at RYAN Business Systems?
Business Development Representative
B2B Office Technology Solutions — Connecticut & Massachusetts
Multiple Open Territories
Build Lasting Relationships. Solve Real Problems. Build a Serious Career.
Who We Are
RYAN Business Systems has been a trusted partner to businesses across Connecticut and Massachusetts for over 50 years. Family-owned and built on a culture of service excellence, integrity, and genuine care for our clients. We hold the #1 NPS score in New England — a reflection not of what we sell, but of how we operate.
We represent Canon — the Imaging Industry’s #1 Brand — and a portfolio of leading document workflow and managed print software solutions. But our real differentiator is our people. We are looking for someone who reflects that.
The Opportunity
As Business Development Representative at RYAN, you won’t be pushing products. You’ll be earning trust. Your job is to get to know the businesses in your territory — their operations, their challenges, and the inefficiencies they may not even realize are costing them — and then bring them real, lasting solutions.
This is consultative selling at its best: listening first, advising second, and building relationships that last well beyond the first sale. You’ll manage a defined territory (with multiple open positions available across Connecticut and Massachusetts), with full support from a tenured team and an ownership group that is genuinely invested in your growth.
What You’ll Do
- Prospect and develop new business relationships through thoughtful, consultative outreach within your assigned territory.
- Engage decision-makers to understand their print management and document workflow challenges — and present tailored solutions.
- Manage and grow existing client relationships through regular business reviews (QBRs) and proactive account support.
- Maintain a comprehensive knowledge of our company, products, and services and how they can benefit prospective and current clients.
- Develop and deliver professional proposals and presentations to individuals and groups.
- Maintain accurate pipeline activity in our CRM and collaborate closely with your teammates and support departments.
- Participate in team meetings, ongoing training, and company initiatives designed to sharpen your skills and your career.
What We’re Looking For
Above all else, we hire for character. Skills can be developed; while integrity, curiosity, and genuine care for people must be who you are. The ideal candidate — whether brand new to the workforce or seasoned in B2B sales — will bring:
- A relationship-first mindset — you earn business by earning trust, not by applying pressure.
- High integrity and a commitment to honest, consultative selling. Non-negotiable at RYAN.
- Genuine curiosity about how businesses operate and a drive to understand problems deeply before proposing solutions.
- Strong communication skills — written, verbal, and in-person — including the confidence to present to individuals or groups.
- Self-motivation, organizational skills, and the discipline to manage your own time, territory, and pipeline effectively.
- A collaborative spirit — you contribute to the team’s success, not just your own.
- Prior sales experience is a plus, particularly in office equipment or B2B technology — but not required. Recent graduates with the right character are encouraged to apply.
- Bachelor’s Degree preferred.
- Reliable transportation and valid driver’s license required.
- Proficiency with MS Office; CRM experience required.
Compensation & Benefits
- Competitive base salary plus unlimited commission potential
- Monthly car allowance
- Company laptop
- Paid Vacation, Holiday, Sick Time, and PTO
- Comprehensive benefits: Medical (HSA), Dental, Vision, Short- & Long-Term Disability, Life Insurance
- 401(k) and Profit-Sharing Plans with Employer Match
- A team that genuinely enjoys working together — and a leadership team that proves it every day