What are the responsibilities and job description for the Information Technology Manager position at Russell Tobin?
Russell Tobin's client, an IT services company, is hiring an IT Manager in Jacksonville, FL
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Employment Type: Permanent/Onsite
Location: Jacksonville, FL 32256
Salary Range: $120k – $140k
Schedule: Mon – Fri
Role Overview:
Join a collaborative, forward-thinking team in a fast-paced environment where innovation is encouraged and ideas move quickly from concept to reality.
We’re seeking an Information Technology Manager to lead technology strategy and oversee systems, infrastructure, and IT support operations across multiple locations. This role will manage and develop a team of IT Support Engineers while ensuring seamless day-to-day IT operations.
What You’ll Be Doing
- Manage, mentor, and develop a team of IT support professionals to ensure high-quality service delivery
- Oversee daily administration and performance of Microsoft 365 and Azure environments, ensuring system reliability and user support
- Coordinate the implementation and maintenance of technology solutions that improve business operations and efficiency
- Manage and support network infrastructure, including WAN/LAN, VPN connectivity, and firewall operations
- Support disaster recovery (DR) and business continuity planning (BCP) efforts, including testing and documentation updates
- Collaborate with department leaders and stakeholders to identify technology needs and support operational improvements
- Monitor IT-related expenses and assist with budgeting, vendor management, and cost control initiatives
What You’ll Need
- 7 years of progressive IT experience, including at least 3 years in an IT management or team leadership role
- Strong expertise in Microsoft 365, Azure, and enterprise networking
- Proven experience in cybersecurity, compliance, and risk management
- Experience managing IT operations across multiple locations
- Demonstrated ability to lead teams and drive cross-functional initiatives
- Excellent communication and stakeholder management skills
Leadership Abilities
- Strong leadership, ownership, and accountability
- Cross-functional collaboration and stakeholder alignment
- Decision-making under ambiguity
Preferred Qualifications
- Relevant certifications (e.g., CISSP, Azure Solutions Architect, ITIL)
- Experience with cloud migration or digital transformation initiatives
- Experience in regulated industries such as banking or financial services
Why Join Us
Be part of a global technology-driven organization focused on innovation, scalability, and delivering impactful solutions across international markets. This is an opportunity to work in a fast-moving environment where your ideas and leadership can directly influence operational success and technology transformation.
Benefits
- Medical, dental, vision, life, and AD&D insurance
- Short & long-term disability
- 401(k) plan
- Paid vacation and holidays
- Employee Assistance Program
- Quarterly stipend for team-building activities
Benefits that Russell Tobin offers:
Russell Tobin and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment Opportunity
Russell Tobin and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
Russell Tobin and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
Salary : $120,000 - $140,000