What are the responsibilities and job description for the Cable Technician/Technical support Tech position at Russell Tobin?
Role- Technical Support Tech I
Location- BERWICK, PA
Duration -3 months.(potential to extension)
Pay range- $20- $25/hr. (DOE)
- Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks and monitors the problem to ensure a timely resolution.
- May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.
- 0-3 yrs experience- cable prepping, labeling, and installing cable. Core functions of cable labeling.
- Previous experience with fiber optic cables.Previous work with (internet providers) Plus
Key job responsibilities
• Move and implement large enterprise equipment
• Patch cabling between equipment
• Install Fiber and Copper cabling
• Ensure proper safety and security standards are maintained during cabling and rack installation
• Follow well established hardware installation procedures and break-fix activities
• Ability to safely use material handling tools and equipment
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Salary : $20 - $25