Senior Organizational Change Manager – Procurement Transformation

Location: Fully Remote – Canada
Employment Type: 6-Month W2 Contract
Extension: Possible based on performance
Pay Rate: CAD $58–$63/hour, depending on experience
Client: Confidential enterprise retail organization

About the Role

Russell Tobin is seeking a Senior Organizational Change Manager – Procurement Transformation to support a large-scale enterprise procurement modernization program for a leading global retail organization.

This role will support organizational change management delivery across a multi-release procurement transformation involving procurement intake, Supplier Information Management, and Contract Lifecycle Management platforms. The program will impact procurement, accounts payable, legal, supplier management, business partner teams, and supplier-facing stakeholders across the organization.

The ideal candidate will have strong experience supporting procurement, supplier management, P2P, or enterprise system transformations and will be comfortable owning hands-on change deliverables, including communications, training content, stakeholder impact assessments, readiness activities, and adoption support.

Responsibilities

• Lead end-to-end change communications production across multiple program releases.
• Develop communication strategies, email campaigns, town hall materials, reinforcement messaging, and stakeholder-facing updates.
• Create audience-specific messaging for procurement, AP, legal, supplier management, business partner, and supplier-facing teams.
• Design and develop training curriculum and enablement materials for procurement technology implementations.
• Build foundational learning content, user guides, quick reference guides, job aids, and training execution plans.
• Conduct stakeholder impact assessments by comparing current-state and future-state workflows.
• Identify change impacts across processes, tools, roles, data, and stakeholder groups.
• Assess change magnitude and identify stakeholder groups that may require additional support.
• Support global, multi-region deployment activities across multiple time zones.
• Coordinate localization requirements, regional process variations, multi-language content needs, and change champion activities.
• Drive readiness assessments and ensure change deliverables are completed on schedule.
• Ensure communications, training, and enablement materials meet publish-ready quality standards.
• Coordinate with system integrators and vendor partners to align content, timelines, and delivery expectations.
• Support integrated change management across supplier management, contract lifecycle management, and P2P workflows.
• Help sequence change activities to reduce user saturation, prevent audience fatigue, and improve adoption.
• Prepare program status updates, reporting materials, and governance meeting inputs.
• Partner with product managers, technical program managers, business stakeholders, and change leadership.
• Support enterprise communication platform updates and region-specific content variations for international markets.

Required Qualifications

• Bachelor’s degree in Business, Information Technology, Human Resources, Communications, or a related field.
• 5 years of change management experience.
• 3 years of experience supporting procurement, supplier management, P2P, or similar business stakeholders through enterprise system implementations.
• Experience supporting enterprise platform implementations such as Coupa, SAP Ariba, Oracle Procurement, or similar systems.
• Ability to engage business users on procurement platform concepts without requiring extensive technical onboarding.
• Experience independently creating enterprise-scale change management content, including:
  • Communication plans and messaging
  • Training curricula
  • Job aids
  • Quick reference guides
  • Stakeholder materials
  • Readiness materials
• Proven ability to manage concurrent project workstreams with overlapping timelines and shared stakeholder audiences.
• Strong understanding of structured change management methodologies such as ADKAR, Prosci, or equivalent frameworks.
• Experience working with global, cross-functional teams across multiple time zones.
• Ability to support content development and delivery for international audiences, including localization needs.
• Strong executive communication skills.
• Comfortable drafting communications on behalf of senior procurement, business, or technology leaders.

Preferred Qualifications

• Change management certification such as Prosci ADKAR, ACMP, or equivalent.
• Experience supporting Supplier Information Management, Contract Lifecycle Management, procurement intake, or P2P platform implementations.
• Experience with Coupa SIM, Ironclad CLM, Zip, or comparable enterprise procurement and contract management platforms.
• Experience supporting CLM or contract management platform migrations.
• Experience designing user training, workflow change communications, and adoption tracking for legal or procurement users.
• Experience with Marketing Cloud or similar enterprise communication platforms.
• Background in retail, consumer goods, multi-brand, or global procurement environments.
• Understanding of category management, supplier diversity, global sourcing, or supplier lifecycle operations.
• Experience coordinating OCM deliverables with system integrators or vendor-delivered content.
• Familiarity with SharePoint as a training repository, project communications platform, or change management resource hub.

Ideal Candidate

• Hands-on senior change management professional with enterprise transformation experience.
• Strong background supporting procurement, supplier management, P2P, or CLM-related technology rollouts.
• Comfortable creating polished communications and training materials independently.
• Able to manage multiple workstreams, deadlines, stakeholders, and deliverables in a fast-paced environment.
• Skilled at translating complex process and technology changes into clear, user-friendly content.
• Experienced working with global teams and supporting adoption across multiple business functions.

Compensation

• CAD $58–$63/hour, depending on experience.

Contract Details

• 6-month W2 contract.
• Extension possible based on performance and business needs.
• Fully remote within Canada.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
#RTA
#LI-BK1

Salary : $58 - $63