What are the responsibilities and job description for the Switchboard Operator - Registry position at Rush Copley Medical Center?
Position Requirements
- High school graduate /G.E.D. diploma required.
- Previous communications/telecommunications experience preferred.
- Typing experience and information systems familiarity required.
- Experience in various IT applications such as Word, Outlook, Excel, Teams preferred.
- Pleasant and effective verbal communication skills necessary.
- Ability to work at a fast pace under pressure with frequent interruptions.
- Ability to multi-task
- Answer calls in a courteous and prompt manner using established scripting.
- Transfers calls to the correct party according to Policy and Procedure.
- Issues emergency alerts, notifications, and stat pages according to Policy and Procedure; maintains calm manner during emergency situations.
- Possesses excellent communication skills and problem solving abilities.