Patient Care Services Manager

Rural Psychiatry Associates is seeking an experienced and licensed nursing professional to serve as the Patient Care Services Manager. This leadership role is responsible for overseeing nursing operations, managing patient access services, supervising direct patient care staff, and ensuring adherence to organizational policies and procedures. The ideal candidate will bring strong clinical expertise, leadership ability, and a commitment to high-quality patient care.

Essential Responsibilities:

• Provide leadership and oversight for the nursing and patient access teams to ensure efficient, patient-centered care
• Support and guide direct patient care staff, focusing on performance development, training, and continuous improvement to maintain high standards of patient care
• Monitor compliance with internal policies, clinical protocols, and regulatory requirements
• Collaborate with senior leadership, supervisors, and managers to evaluate and enhance workflows and patient care processes
• Serve as a clinical resource for staff and assist in addressing patient care needs
• Participate in quality assurance activities and support continuous improvement initiatives
• Oversee staffing and daily operational functions of department needs to maintain service quality and access
• Ensure accurate documentation and support readiness for audits and inspections

Qualifications:

• Current licensure as a Registered Nurse (RN), or ability to obtain licensure by date of hire, in all states where RPA practices.
• Minimum of 5 years of clinical experience; Psych experience desirable
• Minimum of 3 years of supervisory or management experience
• Consistently leads by example with a strong understanding of clinical operations, patient access processes, and healthcare compliance standards
• Strong leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced healthcare environment

• Proficient in electronic health records (EHR), medical systems, and general office software.

Compensation and Benefits:

Rural Psychiatry Associates offers a competitive compensation package and comprehensive benefits, including:

• Medical, Dental, and Vision Insurance
• Long and Short-Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays and Generous Paid Time Off

Rural Psychiatry Associates is a leading provider of outpatient mental health services across multiple states. We are committed to delivering high-quality care through primarily telemedicine services. If you are a registered nurse with a passion for leadership and patient care, we encourage you to apply.