What are the responsibilities and job description for the Front Desk Receptionist position at Ruff Cuts Pet Grooming?
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our busy Pet Grooming shop. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office functions to ensure a smooth and efficient workplace environment. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude to handle a variety of administrative tasks with enthusiasm and professionalism.
Responsibilities
- Greet visitors, clients, and staff warmly, creating a positive first impression for everyone entering the shop.
- Answer multi-line phone system promptly and professionally.
- Manage appointment scheduling and calendar coordination.
- Handle data entry and filing.
- Support office management tasks such as supply inventory and maintaining cleanliness of reception area.
- Provide customer support by addressing inquiries efficiently and courteously, ensuring all visitors and callers receive excellent service.
- Some heavy lifting is required
- Handling the pets safely and kindly, and sometimes assisting Groomers with difficult dogs
- Maintaining and helping with daily cleaning
- Must be able to work Saturdays
Qualifications
- Experience with Front Desk Reception
- Excellent computer literacy
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Exceptional phone etiquette and customer service skills, with experience managing multi-line phone systems.
- Previous experience working with animals is a plus but not required.
- Must be an animal lover
Hours needed are Tuesday, Wednesday, Thursday 9am-3pm and Saturday 8am-2pm
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18