Front Desk Receptionist

Company Summary

Dynarex is the leading medical supply company providing premium medical products and durable medical equipment at an exceptional value — for an unparalleled one-stop shopping experience. Dynarex’s guiding principle “We Care Like Family” exemplifies the outstanding customer service that sets the company apart in the marketplace. Founded in 1967, we have distribution centers in Middletown, NY, Florida, Arkansas, Ohio, and Arizona, and distributor partners in all 50 states as well as Canada, the Caribbean Islands, Central America, South America, and the Middle East.

Position Scope:

The receptionist is a polished, professional, and highly organized professional. The receptionist will be the first point of contact for employees, visitors, and customers. This role is responsible for managing the front desk, handling inbound and overflow calls, supporting mail and shipping operations, and ensuring a welcoming, efficient, and professional front-office environment.The receptionist is personable, detail-oriented, and customer-focused, with the ability to manage multiple tasks in a fast-paced corporate setting while maintaining exceptional professionalism.

Front Desk & Customer Interaction

• Serve as the primary point of contact for all visitors and incoming calls to the corporate office.
• Professionally answer, screen, and direct incoming calls in a courteous and efficient manner.
• Handle overflow incoming calls to the Customer Care/Call Center team when needed.
• Greeting and welcome guests, clients, and vendors upon arrival and notify internal staff of visitor arrivals.
• Always maintain a professional and welcoming front desk presence.

Mail & Shipping Operations

• Manage all incoming and outgoing mail and packages.
• Receive, log, and distribute incoming deliveries and correspondence.
• Prepare and process all outbound shipments, including FedEx packages.
• Coordinate courier services and postal deliveries as needed.

Office & Administrative Support

• Order and maintain inventory of office supplies and front office materials.
• Monitor supply levels and proactively request restocking.
• Support basic administrative tasks as assigned by the Sr. Director of Human Resources.

Facility & Front Desk Maintenance

• Maintain a clean, organized, professional front desk and lobby area.
• Ensure promotional materials, signage, and visitor materials are properly displayed.
• Escalate facility or operational concerns related to the front desk to appropriate parties.

You will love this job if you have:

• High school diploma or equivalent required; associate’s degree or relevant training preferred.
• Minimum 2–3 years of experience in a receptionist, front desk, administrative, or customer service role.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor and customer-focused mindset.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Familiarity with multi-line phone systems and office equipment.

Core Competencies

• Customer Service Excellence
• Professional Communication
• Time Management & Organization
• Attention to Detail
• Multitasking & Prioritization
• Problem Solving

We care like family, come join a world class progressive organization with a sustainable mission.

For candidates meeting all the requirements, the expected hourly rate ranges from $24 to $27. The range provided is the hourly rate that Dynarex Corporation in good faith believes at the time of this posting that it is willing to pay for the advertised position. Exact compensation will be determined based on individual candidate qualifications and experience. Our benefits package includes coverage options for medical, dental, vision, prescription drug, health savings account, 401K with a match, EAP, Basic Term Life insurance, paid time off, holidays, plus various opportunities for professional development.

Disclaimers:

• This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required by an employee.
• Dynarex Corporation does not accept resumes from search firms for this position. Regardless of past practice, all resumes submitted by search firms are to be deemed the sole property of Dynarex Corporation, and no fee will be paid in the event the candidate is hired by Dynarex Corporation because of the referral.

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $24 - $27