Doorperson

The Company

Founded in 1925 by Samuel Rudin with an unwavering commitment to building New York City, Rudin is more than a real estate company—it’s a cornerstone of the city’s ever-evolving landscape. Led still by the visionary Rudin family, spanning four generations, we carry a deep connection to the character of our city and a passion for shaping its future. We don’t just develop buildings, we cultivate and enrich communities.

From iconic landmarks to cutting-edge developments, our name is synonymous with excellence and customer service, setting the standard for quality in office and residential real estate. What sets Rudin apart isn’t just what we build, but how we build it — with a persistent focus on sustainability, technology and forward-thinking design. More than creating spaces, we curate experiences that inspire, empower and endure.

Beyond the bricks and mortar, it is our people who truly define us. Our team embodies dedication to best-in-class service, inventive thinking and creative collaboration. As partners in progress, we work hand in hand with tenants, stakeholders and city leaders to create lasting value and opportunity for all. Rudin’s enduring legacy stands as a beacon of integrity and innovation, whose purpose is building a higher quality of life for all New Yorkers.

For more information on Rudin and its portfolio, visit www.rudin.com.

THE POSITION

Rudin, as agent, seeks a Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

Essential Functions

• Handle cleaning products and equipment safely
• Lift up to 50 pounds
• Bend, lift, go up and down stairs and/or ladders
• Monitor and maintain cleanliness, sanitation, and organization throughout the building
• Report to work on time and remain alert for the entirety of the shift
• Follow oral and written instructions and clearly communicate both verbally and in writing
• Utilize computer software to perform duties
• Stand for extended periods of time
  
  

Responsibilities

• Greet and assist tenants and visitors in a pleasant and courteous manner
• Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk
• Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker
• Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages
• Use building management software, such as Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up
• Maintenance: building maintenance, from clearing sidewalks during winters, laying down rain mats, watering plants, sweeping puddles on the exterior perimeter, mopping floors, glass cleaning and other cleaning tasks as assigned
• Other ad hoc duties may include relief coverage for other positions
• May be required to perform overtime as needed to address emergencies.
  
  

Compensation

• The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”)
• The new hire rate for this position is 75% of the Contract minimum
• The hourly rate for this position ranges from $22.33 - $29.77
  
  

Rudin is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Qualifications

Requirements

• Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors
• Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies
• Safety Awareness: Recognize signs of potential danger and enforce safety measures
• Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors
• The job requires standing for several hours and lifting and carrying luggage and packages
• Comfort in learning computer applications; working knowledge and experience with Building Link or Yardi a plus
• Being punctual and reliable, with excellent verbal and written communication skills
• Must use sound judgment, show discretion, and maintain confidentiality
• Be detail-oriented and extremely organized with an ability to multi-task
• Must be a team player with excellent interpersonal skills
• Uniform/workplace attire must be pressed, polished, free of stains and properly tailored while on premises.