Demo

Insurance Specialist

Rowan Diagnostic Clinic, PA
Salisbury, NC Full Time
POSTED ON 5/19/2026
AVAILABLE BEFORE 7/18/2026

JOB SUMMARY:

Insurance Specialist is responsible for managing and collecting outstanding insurance balances owed to a healthcare provider by following up on submitted insurance claims, resolving billing discrepancies, appealing denied claims, and ensuring timely reimbursement by adhering to medical billing regulations and coding guidelines; essentially, they play a key role in the revenue cycle management of a healthcare facility by maximizing the collection of outstanding accounts receivable.  Serve as a backup for Payment posting duties.

Qualifications:

ESSENTIAL FUNCTIONS:

  1. Denial management: Analyzing claim denials, identifying the reason for rejection, and taking appropriate actions such as correcting coding errors, submitting appeals, or contacting the payers for clarification.
  2. Reporting and analysis: Generating reports on accounts receivable trends, identifying areas for improvement, and proposing strategies to optimize collection rates.
  3. Compliance adherence: Staying current with healthcare regulations, including HIPAA and coding guidelines (ICD-10, CPT) to ensure accurate billing practices.
  4. Payer communication: Contacting insurance companies to resolve billing issues, clarify claim status, and advocate for timely payment.
  5. Payment Posting – serve as a back-up as needed.

Minimum Job Qualifications:

Education:  2 Year / Associates Degree, preferred

License/Certifications:  Billing certificate preferred

Language Skills:  Ability to read and comprehend insurance, outside provider, and other short correspondence, memos, and forms; Ability to respond to outside correspondence requests in a clear, concise, and accurate manner; Ability to effectively present information in one-on-one and small group situations to providers, clients, and other employees of the organization.

Other Skills: 

  • Medical billing knowledge: Thorough understanding of medical billing codes (CPT, ICD-10, HCPCS) and insurance payer guidelines.
  • Strong analytical skills: Ability to review complex medical records and identify potential billing errors.
  • Excellent communication skills: Effective communication with patients, insurance companies, and internal stakeholders to resolve billing issues.
  • Attention to detail: High level of accuracy required to ensure correct claim submission and avoid billing errors.
  • Proficiency with billing software: Familiarity with electronic health records (EHR) and billing systems to submit claims electronically.

Salary.com Estimation for Insurance Specialist in Salisbury, NC
$64,559 to $82,325
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