Store Manager

Role Overview: Responsible for managing store operations, staff recruitment, training, and performance evaluations to ensure efficient daily functions and exceptional customer service.

Key Responsibilities

• Recruit, hire, and retain qualified employees in compliance with labor laws and company policies.
• Train staff, conduct performance reviews, and address performance or conduct issues.
• Manage store opening and closing, ensuring proper staffing and operational readiness.
• Analyze financial statements to identify sales trends, control expenses, and reduce shrinkage.
• Oversee inventory management, ordering, merchandising presentation, and stock levels.
• Maintain store cleanliness, safety, and security; ensure adherence to policies and procedures.
• Provide superior customer service and foster a positive shopping environment.
• Complete administrative tasks, including paperwork and documentation within deadlines.
  
  

Qualifications & Skills

• Knowledge of retail operations, inventory management, cash handling, and merchandising practices.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to interpret documents, perform mathematical calculations, and operate cash registers.
• Experience in managing staff and ensuring compliance with legal and safety standards.
• Preferred high school diploma and management experience; bilingual skills may be advantageous.
  
  

Physical & Working Conditions: Frequent standing, walking, bending, lifting up to 55 pounds, and operating equipment in a fast-paced environment with occasional outdoor exposure.