Director of Engineering

THE TEAM

As part of the Engineering Division, which focuses on ensuring the safety, efficiency, and sustainability of all hotel assets, this role contributes to the strategic and operational excellence of the property. You will report directly to the Managing Director, collaborating closely with senior leadership, cross-functional departments, and external partners to uphold Rosewood’s standards of luxury and innovation.

YOUR ROLE

As Director of Engineering, you will lead the strategic direction and daily operations of the Engineering division, ensuring the optimal performance and longevity of the hotel’s physical assets. You will play a key role in driving energy efficiency, regulatory compliance, and guest satisfaction, while fostering a culture of excellence and innovation. This role is instrumental in shaping the future of the property through capital planning, sustainability initiatives, and team development.

KEY RESPONSIBILITIES 

• Provide visionary leadership to the Engineering team, cultivating a culture that reflects Rosewood’s values of relationship hospitality, precision, and authenticity.
• Ensure all building systems (HVAC, electrical, plumbing, life safety, energy management) operate at peak performance with zero disruption to the guest experience.
• Uphold and exceed Forbes Five-Star standards through meticulous attention to detail and proactive maintenance strategies.
• Design and implement comprehensive preventative and predictive maintenance programs aligned with luxury service expectations.
• Lead capital projects, renovations, and property enhancements, ensuring design integrity consistent with Rosewood’s aesthetic and local cultural influences.
• Partner closely with Rooms, Housekeeping, Food & Beverage, and Wellness teams to deliver seamless, intuitive service environments.

·         Champion sustainability initiatives in alignment with Rosewood’s environmental commitments, including energy efficiency, water conservation, and waste reduction efforts without compromising guest comfort.

• Ensure full compliance with California regulations, including OSHA, environmental, and safety standards.
• Oversee departmental budgeting, forecasting, and financial performance, optimizing cost efficiency without compromising quality.
• Develop and maintain strong vendor and contractor relationships that reflect Rosewood’s standards of excellence.
• Lead emergency preparedness, response, and crisis management with composure and precision.

·         Ensure compliance with statutory regulations, fire codes, and internal safety policies.

·         Represent Engineering in management and associate meetings, fostering cross-departmental collaboration.

·         Maintain readiness for Operational Management Reviews (OMR) and ensure timely follow-up on corrective actions.

·         recruitment, training, and succession planning.

·         Promote associate engagement through regular communication, recognition programs, and performance feedback.

·         Uphold discipline and support grievance procedures in partnership with Talent & Culture.

·         Model Rosewood’s culture, vision, and values in all interactions and leadership practices.

SKILLS AND EXPERIENCE

·         Bachelor’s degree or equivalent qualification in Engineering.

·         Proven experience in leading an engineering function at a senior management level.

·         Strong strategic thinking and project management capabilities.

• Deep technical expertise across building systems and regulatory compliance.

·         Demonstrated business & Financial acumen and experience managing complex budgets, including capital expenditure.

·         Excellent communication and presentation skills, both written and verbal.

·         Effective relationship management skills with internal and external stakeholders.

·         Guest-centric mindset with a commitment to service excellence.

·         Analytical and data-driven decision-making approach.

·         Experience in hospitality or luxury environments preferred.

PREFERRED CERTIFICATIONS

• Professional Engineer (PE) license
• Certified Facility Manager (CFM) or equivalent
• OSHA or advanced safety certifications

COMPETENCIES

·         Connection - Connects and builds long-lasting relationships with guests, colleagues and stakeholders. Collaborates well with trust and respect to people of diverse backgrounds. Supports and genuinely cares for others. Embraces shared success.

·         Guest Centricity - Sets and maintains high quality and guest service standards. Focuses on guest needs and satisfaction. Offers personalized service/experience to meet and exceed expectations. Plans and executes tasks effectively to realize service standards and brand expectations.

·         Influencing - Communicates clearly and concisely. Shares information and promotes ideas in a credible and influencing manner. Adjusts communication style and approach to suit audience. Gains agreement and commitment from others by persuading and negotiating.

·         Integrity - Upholds organizational principles and values. Follows procedures and guidelines without unconstructive challenge. Advocates responsibility and contribution to the organization mission and the community.

·         Drive - Tackles challenges with enthusiasm and perseverance. Works hard and goes the extra mile. Seeks progression, identifies development strategies needed to achieve career goals and makes use of developmental or training opportunities.

·         Adaptability - Generates and is open to new ideas, approaches and insights. Proactively creates innovative solutions. Adapts to changes with flexibility and resilience. Seeks opportunities for organizational improvement and drives change initiatives effectively.

·         Initiative - Takes initiative and ownership of making decisions and actions timely and independently. Takes calculated risks and makes considered decisions based on information and intelligence across the organization. 

·         Strategic Thinking - Sets and develops strategies aligned with organizational vision and future aspirations. Takes a long-term and big-picture view of the business. Communicates compelling visions and translates that into plans and actions. 

·         Business Acumen - Keeps up to date with market trends and industry dynamics. Identifies business opportunities for the organization. Demonstrates financial awareness. Thinks in terms of profits, loss and added value. Delivers tangible business results. 

·         People Leadership - Provides others with a clear direction and sets appropriate standards of behavior. Motivates, empowers others and delegates work appropriately. Provides staff with development opportunities and support. Builds capable and diverse teams.

OTHER

While this job description is intended to be an accurate reflection of the duties involved in this position, it is not to be regarded as exhaustive. The company reserves the right to add, remove or alter duties when business need dictates.

As the level of work or business varies considerably, there is a need for flexibility in attitude, approach and working hours.