What are the responsibilities and job description for the M365 Support Engineer position at Rose International?
Date Posted: 09/29/2025
Hiring Organization: Rose International
Position Number: 489215
Industry: Government
Job Title: M365 Support Engineer
Job Location: Boston, MA, USA, 02116
Work Model: Hybrid
Work Model Details: 1 to 2 days per week onsite
Shift: Monday thru Friday, 8:00AM to 5:00PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 57.00
Max Hourly Rate($): 62.00
Must Have Skills/Attributes: Integration Experience, Power Platform, SharePoint
Experience Desired: Experience with SharePoint On-Premises (2019) and SharePoint Online (6 yrs); Expertise in configuring SharePoint Online and Power Platform security (5 yrs); Experience supporting Power Apps, Power Automate, and Dataverse solutions (5 yrs)
Preferred Education: Bachelor’s Degree
Preferred Certifications/Licenses: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals
Job Description
***Only qualified M365 Support Engineer candidates located near Boston, MA will be considered, as the position requires onsite presence***
Preferred Education
Required Skills, Experience, Knowledge and Expertise:
Responsibilities
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 489215
Industry: Government
Job Title: M365 Support Engineer
Job Location: Boston, MA, USA, 02116
Work Model: Hybrid
Work Model Details: 1 to 2 days per week onsite
Shift: Monday thru Friday, 8:00AM to 5:00PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 12
Min Hourly Rate($): 57.00
Max Hourly Rate($): 62.00
Must Have Skills/Attributes: Integration Experience, Power Platform, SharePoint
Experience Desired: Experience with SharePoint On-Premises (2019) and SharePoint Online (6 yrs); Expertise in configuring SharePoint Online and Power Platform security (5 yrs); Experience supporting Power Apps, Power Automate, and Dataverse solutions (5 yrs)
Preferred Education: Bachelor’s Degree
Preferred Certifications/Licenses: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals
Job Description
***Only qualified M365 Support Engineer candidates located near Boston, MA will be considered, as the position requires onsite presence***
Preferred Education
- Bachelor’s degree in computer science, Information Systems, or related field
- Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
Required Skills, Experience, Knowledge and Expertise:
- 6 years of experience with SharePoint On-Premises (2019) and SharePoint Online
- Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool
- Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance
- Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)
- Expertise in configuring SharePoint Online and Power Platform security
- Tenant/site-level permissions and role management
- Azure AD integration for identity and access
- Security and compliance features (DLP, sensitivity labels, retention)
- Ability to enforce governance and best practices while balancing usability
- Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions
- Strong troubleshooting skills for app performance, broken flows, and connector permissions
- Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)
- Proficiency in PowerShell scripting and PnP provisioning for automation
- Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments
- Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles
- Ability to clearly communicate technical guidance to IT staff, vendors, and business partners
- Strong problem-solving abilities, especially in migration and security
- Excellent communication and collaboration skills with technical and business teams
- Ability to manage multiple projects and support tickets simultaneously
- Proactive, adaptable, and team-oriented
- Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)
Responsibilities
- Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)
- Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams
- Develop and maintain migration runbooks, technical documentation, and user guides
- Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
- Resolve migration, integration, and performance issues in a timely manner
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
