What are the responsibilities and job description for the Full Time Receptionist position at Rosado Group?
DICKSON CITY HYUNDAI
is in need of a Full Time Receptionist.
Join a great Team with lots of advancement Opportunities along with a Great Work Environment.
Hours are 7:45am-4:30pm and occasional Saturday's. 40 hrs per week
Store hours are Mon-Fri 8am-7pm
Saturday hours are 8:20 am - 5pm
Duties
Classification
Non-Exempt
EEO Job Category
Administrative Support Workers
Reports to
Michael Pace
Summary/Objective
Operates PBX or multiline telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Essential Functions
- Retrieves messages and forwards to appropriate personnel.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
- Updates appointment calendars.
- Receives payments VIA cash, check, credit and reconciles cash drawer.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Takes payments for services and products.
- Addresses all customers with politeness.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other clerical duties as needed, such as filing, photocopying, and collating.
Competencies
- Flexibility.
- Communication Proficiency.
- Collaboration Skills.
- Customer/Client Focus.
- Technical Capacity.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Must be able to fill in other shifts if need be and work Holidays.
Certain specified holidays as well as evening and weekend work may be required as job duties demand.
Travel
No travel is expected for this position.
Required Education and Experience
- High school diploma.
- One year of administrative experience
Preferred Education and Experience
- Two years of related experience
Additional Eligibility Qualifications (if applicable)
- None required for this position
AAP/EEO Statement
Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships’ employees to perform their job duties may result in discipline up to and including discharge.